Accounts Receivable Specialist, Collections

Visual Edge IT, Inc.; United States; Remote; USD 50,000 - 65,000; Full time

Benefits offered by this job

401K

Job summary

Visual Edge IT in the United States is seeking an organized Accounts Receivable Specialist with a strong collections focus to join our Finance team. You will manage aging, drive timely payments, and ensure accurate billing while delivering excellent customer service.

Candidates must reside in the Pacific Time Zone. A high school diploma is required; 2 years in AR/collections, proficiency with Microsoft Office and ERP systems. We offer PTO, seven holidays, and a 401k with employer match.

Qualifications

• Minimum of 2 years of experience in accounts receivable, collections, or other finance/accounting roles.
• Strong collections skills with clear, professional communication.
• Detail-oriented with excellent organizational abilities.
• Proficiency with Microsoft Office and ERP systems.

Responsibilities

• Proactively manage accounts receivable aging and Contact customers to resolve past-due balances.
• Conduct collection calls and emails ensuring timely payments.
• Address payment discrepancies and credit-card/payment questions.
• Process invoices and statements and maintain accurate ERP notes.
• Collaborate with internal teams to resolve billing issues and improve cash flow.

Skills

Collections

Communication

Detail-oriented

Organization

Problem-solving

Microsoft Office

Education

High school diploma or equivalent

Tools

ERP systems

Job description

Are you looking for an exciting career in business-to-business technology sales? Visual Edge IT is comprised of talented, driven, and passionate people who work to provide unduplicated service to our internal and external clients. We encourage one another at every level, and our efforts are supported by employee driven, world class benefits that enable us to enjoy our lives outside the office while building fulfilling careers. If you want to work for a company where you can build a career and be part of an amazing team, we would love to hear from you!

Work-Life Balance

Visual Edge IT promotes a healthy work-life balance for employees by offering competitive pay, PTO, and a number of paid holidays per year. We are always reviewing and finding new ways to support our employees’ unique needs.

Insurance Benefits

Visual Edge IT offers multiple plans to choose from to fit your individual needs. We offer medical, dental, vision, short term disability, long term disability, voluntary life insurance, employee assistance program, and wellness programs. We provide all of our employees a $50k life insurance policy at no cost to our team members.

We encourage growth from within Visual Edge IT. We seek outside candidates who are driven that we can nurture along a career path and we hire/promote internally. We also have opportunities to develop talent through training programs.

Visual Edge IT gives employees access to a 401k program and offers an employer match benefit. Visual Edge IT will match 100% of an employee’s contribution up to the first 3% and will provide an additional 50% match on the next 2% of the employee contribution.

Position:Accounts Receivable Specialist, Collections

Location: REMOTE

Job Id:2315

# of Openings:2

Empowering Businesses. Enabling Success.

At Visual Edge IT, we help organizations nationwide harness the power of technology to work smarter, stay secure, and grow stronger. From managed IT services and cybersecurity to print solutions and document workflow, we deliver innovative, customized strategies that give our clients the edge in an ever-changing business landscape. Our nationwide network combines the personalized service of local teams with the strength and resources of a national leader—ensuring that every client gets both technology that works and people who care.

With more than two decades of experience and a team of over 1,000 technology professionals, we pride ourselves on building partnerships that go beyond service contracts. When you join Visual Edge IT, you become part of a collaborative, solutions-driven culture where your expertise helps shape the future for businesses across the country. Together, we don’t just solve technology challenges—we create opportunities for success.

Job Summary

Candidates must reside in the Pacific Time Zone (PST) to be considered for this position.

Are you an organized, detail-oriented finance professional who thrives on resolving discrepancies, improving cash flow, and building positive relationships with customers? Visual Edge IT is seeking a driven Accounts Receivable Specialist with a strong emphasis on collections to join our growing Finance team.

In this role, you will take ownership of customer account follow-up, proactively drive collection activities, and ensure accurate and timely billing. Your work will help maintain healthy financial operations while supporting an exceptional customer experience.

Primary Responsibilities

• Proactively manage accounts receivable aging, contacting customers to resolve past-due balances and secure timely payment.
• Conduct collection calls and email outreach with professionalism, accuracy, and persistence.
• Research and address payment discrepancies, unapplied cash, short pays, and disputed invoices.
• Process invoices and statements for mailing and ensure prompt delivery to customers.
• Follow up on returned mail and obtain corrected customer contact information.
• Assist customers with invoice or statement requests, credit card payments, and general billing inquiries.
• Redirect customer questions to appropriate internal departments when necessary to resolve issues.
• Maintain accurate notes and documentation within the ERP or accounting system.
• Identify trends, recurring issues, or root causes impacting collection efforts and elevate as needed.
• Support the Accounts Receivable team with additional tasks and projects as assigned.

Knowledge, Skills, and Qualifications

• High school diploma or equivalent required; college degree preferred.
• Minimum of 2 years of experience in accounts receivable, collections, or other finance/accounting roles.
• Strong collections skills with the ability to communicate clearly, professionally, and confidently with customers.
• Highly detail-oriented with strong organizational skills and the ability to manage multiple priorities.
• Positive, proactive attitude with a commitment to resolving issues quickly and effectively.
• Strong problem-solving skills and ownership mindset.
• Proficiency with Microsoft Office Suite.
• Experience with accounting or ERP systems required; E-Automate experience is a plus.

At Visual Edge IT, we are proud to provide:

Work-Life Balance

We promote a healthy work-life balance for employees by offering competitive pay, PTO, and seven paid holidays per year. We are always reviewing and finding new ways to support our employees’ unique needs.

We encourage growth from within. We seek outside candidates who are driven that we can nurture along a career path and we hire/promote internally. We also have opportunities to develop talent through training programs.

Insurance Benefits

We offer multiple plans to choose from to fit your individual needs. We offer Medical, HSA, Dental, Vision, Short term disability, long term disability, voluntary life insurance, employee assistance program, and wellness programs. We provide all of our employees a $25k life insurance policy at no cost to our team members.

401K

Visual Edge gives employees access to a 401k program and offers an employer match benefit. Visual Edge IT will match 100% of an employee’s contribution up to the first 3% and will provide an additional 50% match on the next 2% of the employee contribution.

Visual Edge IT is an Equal Opportunity Employer. Discrimination and harassment of any kind based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, marital status, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics are prohibited. VEIT participates in the E-Verify Employment Verification Program.