Accounts Receivable Specialist

TOTE Resources LLC; Tacoma (WA); Hybrid; USD 36,000 - 40,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off & Paid Holidays

Tuition Reimbursement

Life & Disability Insurance

Employee Assistance Program (EAP)

Parental Leave Benefits

Annual Discretionary Bonus Eligibility

Job summary

TOTE Resources in Tacoma, WA is seeking a detail-oriented Accounts Receivable Specialist to join our Credit & Collections team. You will ensure accurate application of customer payments, reconcile cash activity, and support month-end close processes while maintaining financial records.

This role requires 3+ years AR experience, strong Excel and ERP skills, and the ability to work in a hybrid schedule (4 days in office, 1 day remote).

Qualifications

• Minimum 3+ years of Accounts Receivable experience.
• Experience with cash application, reconciliation, and discrepancy resolution.
• Strong customer service and communication skills.

Responsibilities

• Accurately apply customer payments to accounts and record daily cash receipts.
• Reconcile daily cash batches to bank activity and assist month-end close.
• Prepare AR reports and maintain customer account records.
• Provide documentation to collections and audit teams as needed.
• Communicate professionally with internal/external customers regarding account activity.

Skills

Accounts Receivable

Cash application

Account reconciliation

Customer service

Communication

Organizational skills

Attention to detail

Education

High School Diploma or GED

Associate's Degree in Accounting/Finance

Tools

ERP systems

Excel

Accounting software

Job description

Accounts Receivable Specialist

Full-Time Individual Contrib Tacoma, WA, US

4 days ago Requisition ID: 1478

Salary Range: $26.00 To $29.00 Annually

Accounts Receivable Specialist

TOTE Resources | Tacoma, WA
Department: Credit & Collections
Position Type: Full-Time, Non-Exempt
Schedule: Hybrid Schedule, 4 Days In Office / 1 Day Remote (Following Successful Onboarding & Training) | Standard Business Hours

Join a Team That Keeps Business Moving

TOTE Resources is seeking a detail-oriented, analytical, and customer-focused Accounts Receivable Specialist to join our Credit & Collections team in Tacoma, Washington.

In this role, you will support the Accounts Receivable function for TOTE operating companies by ensuring the accurate application of customer payments, reconciliation of cash activity, support of month-end close processes, and maintenance of financial records. You will play a key role in the Accounting Shared Services organization while partnering with colleagues across multiple departments to ensure accuracy, compliance, and exceptional service.

At TOTE Resources, we are committed to our core values of Safety, Operational Excellence, Customer Experience, and Colleague Experience.

If you enjoy working with financial data, solving problems, and improving processes in a collaborative environment, we encourage you to apply.

What You'll Do

Cash Application & Accounts Receivable

• Accurately apply customer payments and cash receipts to customer accounts.
• Process and record daily cash receipts from banking systems into the accounting system.
• Prepare recurring and ad hoc Accounts Receivable reports.
• Maintain accurate customer account records and supporting documentation.
• Ensure compliance with company policies, procedures, and internal controls.
• Reconcile daily cash batches to bank activity and investigate discrepancies.
• Assist with the monthly reconciliation of the Accounts Receivable subledger to the General Ledger.
• Support month-end close activities related to Accounts Receivable.
• Research and resolve payment variances and account discrepancies.
• Help ensure the accuracy and completion of financial records.

Customer Account Support & Issue Resolution

• Provide collections and audit teams with documentation and notifications regarding unequal or disputed payments.
• Partner with internal stakeholders to investigate payment issues and reconcile customer accounts.
• Process customer refunds, bad debt write-offs, and contributions in accordance with company policies.
• Communicate professionally and effectively with internal and external customers regarding account activity.
• Support Accounting Shared Services initiatives across TOTE operating companies.
• Participate in process improvement efforts designed to increase efficiency and accuracy.
• Assist with special projects and additional responsibilities as assigned.

Qualifications

Required

• High School Diploma or GED
• 3+ years of Accounts Receivable experience
• Experience with cash application, account reconciliation, and discrepancy resolution
• Strong customer service, communication, and organizational skills
• Ability to prioritize competing deadlines and manage multiple responsibilities
• Ability to work independently and collaboratively in a team environment

Preferred

• Associate's Degree in Accounting, Business, Finance, or a related field
• Experience working with ERP systems, accounting software, or financial systems
• Experience supporting shared services or multi-company accounting environments

Knowledge, Skills & Abilities

The ideal candidate will demonstrate:

• Strong knowledge of Accounts Receivable, cash application, and reconciliation processes
• Understanding of general ledger accounting and financial controls
• Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint
• Experience utilizing accounting software, ERP systems, and Windows-based business applications
• Strong analytical, investigative, and problem-solving abilities
• High attention to detail and commitment to accuracy
• Excellent verbal and written communication skills
• Ability to identify, research, and resolve discrepancies
• Strong organizational and time-management skills
• Ability to maintain confidentiality and handle sensitive financial information
• Ability to work effectively in a deadline-driven environmentCommitment to collaboration, accountability, and continuous improvement

Compensation

Anticipated Hiring Range: $26.00 - $29.00 per hour ($54,000 - $60,000 annually)

Full Pay Band: $39,449 - $69,113 annually

Compensation is based on factors including education, experience, skills, internal equity, market data, and other job-related qualifications.

TOTE Resources offers a competitive benefits package including:

• 401(k) with Company Match
• Paid Time Off & Paid Holidays
• Tuition Reimbursement
• Life & Disability Insurance
• Employee Assistance Program (EAP)
• Parental Leave Benefits
• Annual Discretionary Bonus Eligibility

Why Join TOTE Resources?

At TOTE Resources, we offer more than just a job. We provide the opportunity to build a rewarding career with an industry-leading transportation and logistics organization.

• Career Growth and Development Opportunities
• Hybrid Work Flexibility
• Collaborative and Supportive Team Environment
• Competitive Compensation and Benefits Package
• Opportunity to expand your knowledge of Accounts Receivable and Financial Operations
• Stable and Well-Established Organization
• Meaningful work supporting critical business functions across the TOTE family of companies

This position operates primarily in a professional office environment.

• Standard business hours
• Regular interaction with internal customers, banking partners, and accounting teams
• Fast-paced environment requiring strong prioritization, accuracy, and organizational skills

Physical Requirements

Physical Effort

Most work requires normal physical effort.

Manual Dexterity

• Regular use of computers and standard office equipment
• Frequent use of spreadsheets, accounting systems, and reporting tools
• Ability to prepare reports, analyze financial data, maintain records, and perform administrative duties

Equal Opportunity Employer

TOTE Resources is an Equal Opportunity Employer, Affidative Action Employer, and VEVRAA Federal Contractor.We are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by applicable law.

TOTE Resources is a drug-free workplace and participates in the E-Verify Employment Verification Program.