Accounts Receivable Specialist

The Chefs' Warehouse; Ridgefield (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

The Chefs' Warehouse is seeking an AR Specialist to support the Corporate Credit Manager by maintaining accounts receivable records and resolving credit issues. You will monitor aging, contact past due customers, and negotiate payment plans while ensuring accurate customer data flows from sales to corporate systems.

Ideal candidates have 2 years of AR experience, are proficient with ERP systems (JDE/Oracle/Canopy/Aspen/Blackline), and can multitask in a fast-paced food industry setting.

Qualifications

• 2 years of experience in accounts receivable.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• JDE/ORACLE/Canopy/Aspen ERP/Blackline; ARM systems experience preferred.

Responsibilities

• Monitor AR aging and identify past due accounts.
• Contact past due customers via phone and email daily.
• Resolve billing and credit issues; negotiate payment plans.
• Maintain customer profiles and ensure data accuracy from sales to corporate entry.
• Provide weekly reporting to Corporate Credit Manager.

Skills

Multitasking

Detail oriented

Independent worker

Education

Associate’s degree in accounting or comparable work experience

Tools

JDE

Oracle

Canopy

Aspen ERP

Blackline

ARM systems

Job description

Position Summary: Under general direction of the Corporate Credit Manager, the Credit & Collections AR Specialist calls for maintaining accounts receivable records and resolving credit issues.

What you’ll do:

• Under the direction of the Corporate Credit Manager, monitors Accounts Receivable aging and identifies past due accounts.
• Contacts past due customers via phone and email daily.
• Resolves Billing and Customer Credit issues.
• Negotiates payment plans as needed.
• Maintains customer profiles and ensures accurate information received from sales team and forwarded to corporate for entry into the database.
• Obtains and emails requested POD’s and customer Credit Memo(s).
• Research and processes customer claims of invoice payment.
• Research and processes charge backs, returns, and NSF items.
• Answers AR phone/email inquiries and follows up.
• Under the direction of the Corporate Credit Manager provides guidance, as required, to the cash applications team for proper application of customer payment(s).
• Proficient in reconciling misapplied payments and resolving unapplied cash
• Assists with special projects as required.
• Provide weekly reporting to Corporate Credit Manager.
• Perform other job-related duties as assigned.

About you:

• Associate’s degree in accounting or comparable work experience
• 2 years of experience in accounts receivable, preferably in the food industry
• JDE/ORACLE/Canopy/Aspen ERP/Blackline; ARM systems experience preferred
• Proficient in Microsoft Office Suite, including Word, Excel, and Outlook
• Organized and detailed
• Ability to multitask
• Able to work independently while remaining receptive to feedback and suggestions