Accounts Receivable Specialist

Loos & Co; Pomfret (CT); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k) with company match

Paid time off

Employee assistance program

Tuition reimbursement

Job summary

Loos & Co, a premier integrator of wire, rope, and assemblies, seeks an Accounts Receivable Clerk to safeguard cash flow and maintain accurate customer records. You will coordinate with sales, shipping, and operations to resolve invoice issues and ensure timely collections.

The role emphasizes attention to detail, strong communication, and the ability to work cross-functionally in a manufacturing environment. In-person position with competitive benefits is offered.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 1–3 years AR, billing, cash application, collections, bookkeeping, or general accounting support experience preferred.
• Experience in a manufacturing, distribution, or B2B environment preferred.
• Proficiency with Excel, Outlook, and accounting/ERP systems.

Responsibilities

• Generate, review, and issue customer invoices in line with shipment records and purchase orders.
• Post and apply customer payments to open invoices (checks, ACH, wire, credit card, lockbox).
• Monitor AR aging and follow up on past-due balances professionally.
• Communicate with customers on billing questions, payment status, and disputes.
• Research and resolve discrepancies related to pricing, freight, taxes, and remittance details.
• Assist with month-end close by preparing receivable reports and journal entry support.

Skills

Attention to detail

Organizational skills

Professional communication

Customer service mindset

Confidentiality

Education

High school diploma or equivalent

Associate degree in Accounting, Business Administration, Finance

Tools

Microsoft Excel

Microsoft Outlook

ERP systems

Microsoft Dynamics 365

Job description

Take the next step with an exciting and growing company

As the only fully integrated maker of premium quality wire, rope, and assemblies, Loos & Co holds a leading position in the global aerospace sector.

A division of the Central Wire (CWI) Group of Companies encompassing 12 locations in three countries, 750+ employees, and over six decades of excellence, Loos & Co solutions are found in mission critical flight control applications.

Our precision-manufactured components are also used for defense, med tech, and heavy industry purposes around the world, in large part because of the people behind our products.

Do you have a strong work ethic? Take pride in a job well done? Are you passionate about contributing to individual and team, company and customer successes? If you’re interested in joining a dynamic work environment that offers opportunities to reach your full potential, we want to hear from you.

Accounts Receivable Clerk

Position Overview

The Accounts Receivable Clerk is responsible for supporting the company’s cash flow, customer account accuracy, and overall financial controls by processing customer invoices, applying payments, monitoring outstanding balances, and assisting with collection follow-up. This position requires strong attention to detail, professional communication skills, and the ability to work effectively with customers, sales, shipping, customer service, and operations teams.

The Accounts Receivable Clerk reports directly to the Controller and plays an important role in maintaining accurate receivable records, supporting timely collections, resolving billing discrepancies, and ensuring that transactions are processed in accordance with company policies and internal control requirements.

Essential Duties and Responsibilities

• Generate, review, and issue customer invoices in accordance with shipment records, customer purchase orders, sales orders, contracts, and company billing procedures.
• Post and apply customer payments accurately to open invoices, including checks, ACH, wire transfers, credit card payments, and lockbox activity as applicable.
• Monitor the accounts receivable aging report and follow up on past-due balances in a timely, professional, and consistent manner.
• Communicate with customers regarding billing questions, payment status, short payments, deductions, credit memos, and disputed invoices.
• Research and resolve discrepancies related to pricing, freight, taxes, quantities shipped, returns, credits, and customer remittance details.
• Coordinate with customer service, sales, shipping, and operations personnel to resolve invoice disputes and ensure customer accounts remain accurate.
• Prepare and maintain customer account reconciliations, including documentation of outstanding balances, unapplied cash, credits, chargebacks, and collection status.
• Assist with daily cash receipts reporting, bank deposit support, and reconciliation of incoming payments to bank activity.
• Maintain organized accounts receivable records, including invoices, payment support, correspondence, collection notes, credit documentation, and audit support.
• Support month-end close activities by preparing receivable reports, reconciling subledger activity, reviewing unapplied cash, and assisting with required journal entry support.
• Escalate significant collection concerns, credit risks, customer disputes, or unusual account activity to the Controller.
• Assist with customer master data maintenance, including billing addresses, tax exemption certificates, payment terms, contact information, and documentation updates.
• Follow established accounting policies, internal controls, approval requirements, and segregation-of-duties procedures.
• Provide documentation and support for internal reviews, external audits, customer account inquiries, and special projects as requested.
• Identify opportunities to improve billing accuracy, cash application efficiency, collection follow-up, and receivable reporting processes.

Required Qualifications

• High school diploma or equivalent required; associate degree in Accounting, Business Administration, Finance, or related field preferred.
• One to three years of accounts receivable, billing, cash application, collections, bookkeeping, or general accounting support experience preferred.
• Experience in a manufacturing, distribution, or business-to-business environment preferred.
• Working knowledge of customer invoicing, payment application, account reconciliation, and receivable aging processes.
• Proficiency with Microsoft Excel, Outlook, and accounting or ERP systems.
• Ability to handle confidential financial information with accuracy, discretion, and professionalism.

Preferred Qualifications

• Prior experience with Microsoft Dynamics 365 or another manufacturing ERP system.
• Familiarity with sales order processing, shipping documentation, customer purchase orders, freight billing, credit memos, and returns processes.
• Experience supporting month-end close, customer account reconciliations, audit requests, or cash forecasting activities.
• Basic understanding of sales tax documentation, resale certificates, customer payment terms, and credit hold procedures.

Knowledge, Skills, and Abilities

• Strong attention to detail and ability to process financial transactions accurately.
• Excellent organizational skills with the ability to manage multiple priorities, deadlines, and customer accounts.
• Professional written and verbal communication skills, including the ability to follow up on overdue balances tactfully and consistently.
• Ability to investigate discrepancies, identify root causes, and coordinate resolution with internal departments.
• Strong basic math, reconciliation, and data-entry skills.
• Ability to work independently while maintaining effective communication with the Controller and finance team.
• Customer-service mindset with the ability to balance positive customer relationships with timely collection of company receivables.
• Commitment to accuracy, accountability, confidentiality, and compliance with company policies.

Benefits

• Health, Dental and Vision insurance options
• Life insurance
• 401(k) with company match
• Paid time off
• Employee assistance program
• Employee Referral program
• Tuition reimbursement

Shift: 8-hour shift

Work Location: In person, Company does not provide relocation assistance.

Central Wire Group of Companies is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Central Wire Group of Companies is a Drug-free workplace and pre-employment drug tests and background checks are required.