Accounts Receivable Specialist

U.S. Physical Therapy; Lincoln (NE); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Excellent benefits package (401k, 건강/D

Paid time off

Professional development opportunities

Employee discounts

EAP

Supportive team environment

Collaborative clinical staff

Job summary

Lincoln Orthopedic Physical Therapy is seeking an Accounts Receivable Specialist to manage the billing and reimbursement process for outpatient physical therapy services. The role requires attention to detail, strong organization, and excellent service to patients and insurers.

You will submit claims, resolve denials, verify eligibility, post payments, and monitor aging to ensure timely reimbursements and compliance with HIPAA and payer guidelines.

Qualifications

• High school diploma or equivalent; Associate's degree preferred.
• 1–2 years medical billing, AR, or healthcare revenue cycle experience.
• Experience with CPT, ICD-10, and insurance reimbursement processes.
• Experience with insurance verification, claim submission, payment posting, and denial management.

Responsibilities

• Submit accurate and timely insurance claims for physical therapy services.
• Review and resolve claim edits, denials, rejections, and unpaid balances.
• Follow up with insurance carriers for prompt reimbursement and appeal denied claims.
• Verify insurance eligibility, benefits, and authorization requirements.
• Post insurance and patient payments and reconcile discrepancies.

Skills

Attention to detail

Communication skills

Organizational skills

Independent worker

Customer service

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Waystar

Japari

Microsoft Office

Job description

Company Description

Since 1982, Lincoln Orthopedic Physical Therapy has been a trusted provider of outpatient orthopedic physical therapy services in the Lincoln community. Our reputation is built on exceptional patient care, clinical excellence, and a commitment to helping people return to the activities they love. Behind every successful patient experience is a dedicated administrative team that ensures accurate billing, timely reimbursement, and outstanding customer service.

This is an onsite position and requires working from the clinic daily. Remote work is not available.

• Competitive compensation

• Excellent benefits package including 401k, health, dental, and generous paid time off

• Multiple opportunities for professional development, specialization, and leadership

• Employee discount plans

• Employee Assistance Program (EAP)

• Investment from a company that wants you to succeed and thrive

• A collaborative, supportive, family-friendly work environment

• The opportunity to work alongside highly skilled clinicians and an exceptional support team

• A company culture focused on investing in its people and celebrating success

Job Description

As an Accounts Receivable Specialist , you'll play a key role in ensuring the financial health of our practice by managing the billing and reimbursement process from claim submission through payment resolution. The ideal candidate is detail-oriented, organized, and committed to providing excellent service to both patients and insurance partners.

• Submit accurate and timely insurance claims for physical therapy services.

• Review and resolve claim edits, denials, rejections, and unpaid balances.

• Follow up with insurance carriers to ensure prompt reimbursement and appeal denied claims when appropriate.

• Verify insurance eligibility, benefits, and authorization requirements.

• Post insurance and patient payments accurately and reconcile payment discrepancies.

• Process patient account adjustments, refunds, and payment arrangements as needed.

• Research and resolve billing inquiries from patients, providers, and insurance companies.

• Maintain accurate patient account documentation within the practice management system.

• Monitor accounts receivable aging and proactively work outstanding balances.

• Ensure compliance with payer guidelines, HIPAA regulations, and billing best practices.

• Collaborate with front office staff and clinical teams to improve billing accuracy and reimbursement efficiency.

• Stay current on insurance regulations, payer policies, and medical billing and coding requirements to ensure compliance.

Qualifications

• High school diploma or equivalent required; Associate's degree preferred.

• 1-2 years of medical billing, accounts receivable, or healthcare revenue cycle experience preferred.

• Experience working with commercial insurance, Medicare, Medicaid, and workers' compensation claims.

• Knowledge of CPT, ICD-10, medical terminology, and insurance reimbursement processes.

• Experience with insurance verification, claim submission, payment posting, and denial management.

• Strong attention to detail and ability to work independently

• Excellent communication and customer service skills

• Proficiency with Microsoft Office and medical billing software (Waystar, Japari, or similar systems preferred).

Additional Information

The ideal candidate is someone who:

• Enjoys solving problems and investigating complex billing issues.

• Takes pride in accuracy and attention to detail.

• Communicates professionally and compassionately with patients and insurance representatives.

• Is self-motivated and able to manage priorities independently.

• Thrives in a collaborative team environment.

• Is committed to continuous learning and process improvement.

We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you'd like to view a copy of the company's affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at [e-mail]