Accounts Receivable Specialist

Jobtailor; Diamond Bar (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

Jobtailor in Diamond Bar, CA, seeks an experienced Accounts Receivable professional to manage billing, collections, and reconciliation workflows in a fast-paced, multi-entity environment.

The role emphasizes ERP proficiency (NetSuite, Oracle, SAP or Dynamics), Mandarin bilingual communication, meticulous cash application, and collaboration across Sales, CS, and Finance.

Qualifications

• 3+ years of accounts receivable, billing, or collections experience.
• Bilingual in Mandarin Chinese is a must.
• Experience with ERP systems such as NetSuite, Oracle, SAP, Microsoft Dynamics, or similar.
• Experience in a multi-entity and high-volume transaction environment preferred.
• Strong understanding of AR processes, cash application, collections, and reconciliations.
• Proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills.
• Ability to work independently and prioritize competing deadlines.
• Customer-service mindset with professionalism and tact.
• Ability to collaborate effectively across departments.

Responsibilities

• Generate and distribute customer invoices accurately and timely in accordance with contracts and policies.
• Review contracts and billing schedules to ensure correct terms, rates, quantities, and periods.
• Coordinate with Sales Operations and Customer Success to resolve billing discrepancies.
• Support recurring and non-recurring invoice generation and adjustments.
• Monitor aging reports and follow up on overdue balances.
• Contact customers regarding outstanding invoices via email and phone.
• Maintain detailed collection notes and documentation.
• Escalate high-risk accounts and collection issues to management.
• Collaborate with customers to resolve payment disputes and billing inquiries.
• Investigate unapplied cash, payment discrepancies, and short payments.
• Reconcile AR subledger to General Ledger monthly.
• Assist with month-end close activities related to AR.
• Prepare AR aging reports and collection status reports.
• Identify opportunities to improve billing, collections, and cash application processes.

Skills

Accounts receivable

Billing

Collections

Microsoft Excel

Analytical skills

Problem solving

Time management

Independent work

Communication

Multitasking

Mandarin bilingual

Tools

NetSuite

Oracle

SAP

Microsoft Dynamics

Job description

• Generate and distribute customer invoices accurately and timely in accordance with executed contracts and company policies.
• Review customer contracts and billing schedules to ensure correct billing terms, rates, quantities, and billing periods.
• Coordinate with Sales Operations and Customer Success teams to resolve billing discrepancies.
• Support recurring and non‑recurring invoice generation and adjustments.
• Monitor customer aging reports and proactively follow up on overdue balances.
• Contact customers regarding outstanding invoices through email and phone communication.
• Maintain detailed collection notes and documentation.
• Escalate high‑risk accounts and collection issues to management.
• Collaborate with customers to resolve payment disputes and billing inquiries.
• Investigate and resolve unapplied cash, payment discrepancies, and short payments.
• Reconcile AR subledger to the General Ledger on a monthly basis.
• Assist with month‑end close activities related to accounts receivable.
• Prepare AR aging reports and collection status reports.
• Identify opportunities to improve billing, collections, and cash application processes.

Requirements

• Bilingual in Mandarin Chinese is a must.
• 3+ years of accounts receivable, billing, or collections experience.
• Experience in a multi‑entity and high‑volume transaction environment preferred.
• Experience with ERP systems such as NetSuite, Oracle, SAP, Microsoft Dynamics, or similar.
• Experience in technology, cloud services, telecommunications, SaaS, or data center industries is a plus.
• Strong understanding of AR processes, cash application, collections, and account reconciliations.
• Proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills.
• Strong problem‑solving and analytical skills.
• Ability to work independently and prioritize competing deadlines.
• Customer‑service mindset with professionalism and tact.
• Ability to collaborate effectively across departments.