Accounts Receivable Specialist

Cassiday Schade LLP; Chicago (IL); On-site; USD 52,000 - 76,000; Full time

Job summary

Cassiday Schade LLP in Chicago is seeking an Accounts Receivable Specialist to manage the full AR process and serve as the primary contact for complex collection issues. The role requires collaboration with attorneys, clients, and insurance carriers to optimize collections and resolve discrepancies.

The candidate should have 3+ years of law firm or professional services collections experience, strong MS Office skills, and familiarity with Aderant and e-billing platforms.

Qualifications

• Bachelor’s degree in Business Administration, Accounting, or related field preferred.
• 3+ years of law firm or professional services collections experience.
• Experience handling complex or high-value accounts receivable.
• Strong working knowledge of Microsoft Word, Outlook, Excel, Teams, and Windows-based environments.

Responsibilities

• Manage the full-cycle accounts receivable process and serve as the primary point of contact for escalated or complex collection issues.
• Proactively review aging reports to identify past-due accounts and independently manage outreach to attorneys, clients, and insurance carriers.
• Partner with attorneys to develop and execute effective collection strategies and expedite payment resolution.
• Review internal accounts receivable and collection policies to increase efficiency and reduce aging balances.
• Perform account reconciliations and resolve billing, payment, and application discrepancies.

Skills

Communication skills

Organizational skills

Attention to detail

Multi-tasking

Client service mindset

Team player

Education

Bachelor's degree

Tools

Aderant

EBilling platforms

Excel

Outlook

Job description

Cassiday Schade LLP, a mid-sized regional civil litigation defense firm, has an exciting opportunity for an Accounts Receivable Specialist for its Chicago Office.

The candidate must be reliable, hardworking, self-starter who possesses excellent organizational and communication skills, both within the Firm, with clients, and other legal professionals. Candidate must be a team player with the ability to multi-task and work independently.

Primary Responsibilities

• Manage the full-cycle accounts receivable process and serve as the primary point of contact for escalated or complex collection issues.
• Proactively review aging reports to identify past-due accounts and independently manage outreach to attorneys, clients, and insurance carriers.
• Partner closely with attorneys to develop and execute effective collection strategies and expedite payment resolution; demonstrate an understanding of client needs and recommend continuous improvement initiatives.
• Review internal accounts receivable and collection policies to increase efficiency and reduce aging balances.
• Perform account reconciliations and resolve billing, payment, and application discrepancies, including reconciliation of unallocated and retainer accounts.
• Adhere to and ensure compliance with firm accounts receivable write-off policies.
• Monitor invoice status and payment activity through e-billing and e-vendor portals.
• Maintain accurate and up-to-date documentation of collection activity, communications, and follow-up actions in Aderant based on feedback from attorneys, clients, and the billing department.
• Monitor and respond to the accounts receivable hotline and shared inbox.
• Protect and maintain highly sensitive, confidential, privileged, financial, and proprietary information.
• Assists with related special projects, as required.

Requirements

• Bachelor's degree in Business Administration, Accounting, Management, or a related field preferred.
• Minimum of 3+ years of law firm or professional services collections experience strongly preferred.
• Demonstrated experience handling complex or high-value accounts receivable.
• Strong working knowledge of Microsoft Word, Outlook, Excel, Teams, and Windows-based environments.
• Excellent written and verbal communication skills, with the ability to professionally engage attorneys, clients, and carriers.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities independently.
• Collaborative, solution-oriented mindset with a strong client service approach.
• Experience with Aderant and e-billing platforms strongly preferred.
• Proficiency with Microsoft Office, with an emphasis on Excel.