Accounts Receivable Specialist

Daniels Health; Chicago (IL); Hybride; USD 59 000 - 69 000; Plein temps

Résumé du poste

Daniels Health is seeking an Accounts Receivable Specialist in Chicago, IL to resolve outstanding AR dollars from our client base and manage all aspects of collections, including resolving invoicing issues and discrepancies. You will protect cash flow by reducing DSO and meeting collections targets.

Ideal candidates have 3+ years of AR experience, excellent communication skills, and a proactive approach. Healthcare familiarity is a plus; Salesforce knowledge is beneficial in this role.

Qualifications

• 3+ years in accounts receivable or similar role.
• Strong communication and customer service skills.
• Healthcare industry familiarity a plus.

Responsabilités

• Provide quick resolution to disputes, inquiries, and invoice clarifications.
• Research issues, skip tracing, and settlement of past-due payments.
• Maintain positive relationships with external customers.
• Meet all collections metrics and goals.
• Increase recovery of past-due amounts with a proactive approach.
• Call and email 50+ accounts daily.

Connaissances

Communication skills

Proactivity

Judgement

Customer focus

Outils

Salesforce

Description du poste

This role of Accounts Receivable Specialist will handle the resolution of outstanding accounts receivable dollars from our existing client base and all other aspects of collections including resolving customer billing problems and reducing accounts receivable discrepancies

Responsibilities

• Provide quick resolution to customers with regards to disputes, inquires, and invoice clarifications
• Researches customer issues, skip tracing methods, and settlement of past-due payment
• Maintain positive relationships with external customers
• Be responsible for meeting all collections metrics and goals set within the department
• Increase the recovery of the past due amounts through a proactive and professional approach
• Call and email 50+accounts on a daily basis

Experience

• 3+ years of experience as an Account Receivables Associate or similar role with success at improving cash receipts cycle time, reducing DSO, and minimizing past dues
• Excellent verbal and written communication skills
• Should have sound judgment regarding human behavior, conduct, and business practices
• Remains focused and attentive to the needs and issues of both the customer and the organization
• Proactive, highly driven and self-motivated
• Familiarity with Salesforce is a plus
• Background in Healthcare is a plus

$59,000 - $69,000 a year

Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.

Daniels Health conducts background checks and drug testing as part of the post‑offer hiring process.