Accounts Receivable Specialist

Vaco by Highspring; Blue Ash (OH); On-site; USD 34,000 - 41,000; Full time

Job summary

Vaco by Highspring is seeking an Accounts Receivable Professional in Blue Ash, OH. This direct-hire role focuses on posting customer payments, managing receivables, and monitoring aging to ensure timely collections.

Responsibilities include resolving billing issues, processing credits and refunds, and maintaining precise AR records. You will set up new customers in EBS and Billtrust, coordinate with Sales and Service to ensure correct invoicing, and respond to inquiries with professional,

Qualifications

• Post customer payments and cash receipts in EBS accurately.
• Manage an assigned portfolio and ensure timely payments on invoices.
• Monitor aging and delinquent accounts and contact customers to resolve past-due balances.
• Research and resolve billing discrepancies and disputes.
• Process credits, adjustments, refunds, and account reconciliations.
• Identify unapplied cash and credits and apply to balances.
• Communicate credit risks and collection concerns to management.
• Maintain customer account notes and payment activity.

Responsibilities

• Set up new customers in EBS and Billtrust, including ship-to locations and tax status.
• Collaborate with Sales and Service Coordination to ensure accurate invoicing.

Skills

Accounts receivable

Cash posting

Collections

Billing issues

Credits & refunds

Customer communications

AR documentation

EBS/Billtrust setup

Tools

EBS

Billtrust

Job description

Vaco is recruiting for an Accounts Receivable Professional. This is a direct hire position located in Blue Ash, OH. Pay Rate: $25-$30hr

Key Responsibilities

• Process and accurately post customer payments and cash receipts in the EBS accounting system.
• Manage an assigned portfolio of customer accounts and outstanding receivables, ensuring timely payment of equipment, parts, rental, and service invoices.
• Monitor aging and delinquent accounts and proactively contact customers by phone and email to resolve past-due balances.
• Research and resolve billing discrepancies, payment issues, and customer account disputes.
• Process credits, adjustments, refunds, and account reconciliations as needed.
• Identify and apply unapplied cash and credits to outstanding customer balances.
• Communicate credit risks, collection concerns, and potential bad debt to management.
• Maintain detailed and accurate customer account notes, payment activity, and collection records.
• Set up new customers in EBS and Billtrust, including ship-to locations, tax status, customer questionnaires, and portal registrations.
• Partner with Sales and Service Coordination to ensure accurate invoicing and resolve billing issues promptly.
• Respond to customer inquiries and provide professional, solutions-focused service.
• Provide backup phone coverage, directing customer calls to the appropriate departments.
• Maintain organized AR documentation, correspondence, and account records.

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Additional Disclaimer

Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Equal Opportunity Notice

Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact [e-mail].

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

Representation Notice

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present you as a candidate for the foregoing employment opportunity. Additionally, you agree to be included in our talent pool for future hiring for similarly qualified positions. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. Lastly, you agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco by Highspring respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR and UK GDPR may access our policies here.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual's skill sets, experience and training;

licensure and certification requirements;

office location and other geographic considerations; and

other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits).