Accounts Receivable Specialist

Stewart Title; Ann Arbor (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Employee stock purchase program

Paid time off

Job summary

Stewart Title is seeking an Accounts Receivable Specialist to manage invoicing, payments, and collections while supporting cash flow and general accounting processes.

You will maintain customer records, perform reconciliations, and collaborate with Sales and Operations to resolve account issues in a fast-paced environment.

Qualifications

• Two or more years of accounts receivable experience required.
• Experience with billing, collections, and cash application processes.
• Knowledge of GAAP and internal controls is preferred.

Responsibilities

• Generate and distribute accurate customer invoices promptly.
• Apply payments and reconcile cash across channels (ACH, checks, wire, credit cards).
• Maintain customer records and payment histories with supporting docs.
• Monitor past-due accounts and pursue collections as needed.
• Investigate billing discrepancies and resolve payment issues.
• Prepare AR aging reports and assist month-end close.
• Collaborate with Sales, Customer Service, Operations, and Accounting.
• Ensure compliance with policies and internal controls.

Skills

Accounts Receivable

Billing & Collections

Cash Application

Excel

ERP systems

GAAP

Sage 100

Attention to detail

Education

Associate's degree in Accounting/Finance/Business

High school diploma

Tools

Sage 100

ERP software

Microsoft Excel

Job description

At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Job Description

Job Summary

The Accounts Receivable Specialist is responsible for managing customer invoicing, payment processing, collections, account reconciliations, and resolving billing issues. This role helps ensure accurate financial records, timely collections, and strong customer relationships while supporting the organization's cash flow and overall accounting operations.

Job Responsibilities

• Generate, process, and distribute accurate customer invoices in a timely manner.
• Apply and reconcile customer payments, including checks, ACH, wire transfers, credit cards, credits, and adjustments.
• Maintain accurate customer records, payment histories, and supporting documentation.
• Monitor customer accounts, perform collection activities on past-due balances, and communicate with customers regarding payment status and payment arrangements.
• Investigate and resolve billing discrepancies, payment disputes, chargebacks, deductions, and unapplied cash.
• Process customer refunds, credit memos, and account adjustments.
• Reconcile accounts receivable balances and ensure customer accounts are accurately maintained.
• Prepare accounts receivable aging reports, collection status updates, and other financial reports as needed.
• Support month-end and year-end close activities, audits, and account reconciliations.
• Collaborate with Sales, Customer Service, Operations, and Accounting teams to resolve account issues and improve customer satisfaction.
• Ensure compliance with company policies, accounting procedures, internal controls, professional standards, and applicable regulations.
• Identify opportunities to improve accounts receivable processes and operational efficiency.
• Perform other accounting and administrative duties as assigned.

Education

• High school diploma or equivalent required.
• Associate's degree in Accounting, Finance, Business Administration, or a related field preferred; an equivalent combination of education and experience will be considered.

Experience

• Two or more years of experience in accounts receivable, billing, collections, or a related accounting role preferred.
• Knowledge of accounts receivable processes, cash application, account reconciliations, collections, and customer account management.
• Proficiency in Microsoft Office, including Excel, and experience using accounting, ERP, and proprietary business systems; Sage 100 experience preferred.
• Experience processing electronic payments, including ACH, wire transfers, checks, and credit card transactions.
• Ability to investigate and resolve billing discrepancies, payment issues, and customer account concerns.
• Strong attention to detail with a commitment to accuracy and data integrity.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills with the ability to build positive relationships with customers and internal stakeholders.
• Ability to manage multiple priorities, meet deadlines, and adapt in a fast-paced environment.
• Ability to work independently and as part of a collaborative team.
• Knowledge of general accounting principles and GAAP preferred.

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [e-mail].

Benefits

• Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.