Accounts Receivable Specialist

UPS; Alpharetta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

UPS is seeking an Accounts Receivable Specialist in Alpharetta, GA. The role handles posting customer payments, reconciling accounts, and assisting with collections to ensure accurate cash application and timely balance resolution.

Ideal candidates will have 2–3 years AR experience, strong Excel skills, and familiarity with ERP systems. The position requires effective communication with customers and internal teams and supports month-end close activities.

Qualifications

• Associate or bachelor’s degree in accounting, finance, business administration, or related field preferred.
• 2–3 years of accounts receivable, collections, billing, or related accounting experience.
• Strong knowledge of AR processes: invoicing, cash application, collections, reconciliation, and dispute resolution.

Responsibilities

• Post customer payments to accounts accurately and timely.
• Apply payments to invoices and reconcile accounts.
• Research unapplied cash receipts and resolve disputes.
• Reconcile bank deposits and cash receipts.
• Process credit invoices, refunds, and adjustments.
• Research and resolve customer disputes and payment issues.
• Reconcile customer accounts for accurate balances.
• Prepare reconciliations and support month-end close.

Skills

Analytical skills

Problem-solving

Organizational skills

Communication skills

Time management

Attention to detail

Customer service

Education

Accounting/Finance/Business Administration degree

Bachelor’s degree preferred

Tools

Microsoft Excel

Microsoft Office Suite

ERP systems (SAP, Oracle, NetSuite, MS Dynamics)

Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

The Accounts Receivable Specialist is responsible for posting customer payments, reconciling customer accounts, processing credits and billings adjustments, bank reconciliations and assisting with collections activities. This position works closely with customers and internal departments to ensure accurate account balances, timely cash application, and resolution of payment-related issues.

Key Responsibilities

• Post customer payments (checks, ACH, wire transfers) to customer account accurately and timely.
• Ensure payments are accurately applied to outstanding invoices.
• Research and resolve unapplied or unidentified cash receipts.
• Reconcile bank deposits and cash receipts
• Process credit invoices, customer refunds, and account/billing adjustments.
• Research and resolve customer disputes and payment issues.
• Reconcile customer accounts to ensure accurate balances.
• Prepare account reconciliations and support month-end close activities.
• Maintain accurate records and support audit requests.
• Collaborate with sales, customer service, and billing teams to resolve disputes.
• Assist with collections and customer account inquiries.

Qualifications & Experience

• Associate or bachelor’s degree in accounting, Finance, Business Administration, or a related field preferred.
• Minimum of 2-3 years of Accounts Receivable, Collections, Billing, or related accounting experience.
• Strong knowledge of accounts receivable processes, including invoicing, cash application, collections, account reconciliation, and dispute resolution.
• Proficiency in Microsoft Excel and Microsoft Office Suite.
• Experience with ERP or accounting systems such as SAP, Oracle, NetSuite, Microsoft Dynamics, or similar platforms.
• Strong analytical, problem-solving, and organizational skills.
• Excellent verbal and written communication skills with the ability to interact professionally with customers and internal stakeholders.
• Ability to manage multiple priorities, meet deadlines, and work independently in a fast-paced environment.
• High level of accuracy, attention to detail, and commitment to customer service.

Preferred Qualifications

• Bachelor’s degree in accounting, Finance, Business Administration, or related field.
• Experience working in a high-volume accounts receivable environment.
• Advanced Excel skills, including pivot tables and lookup functions.
• Experience with credit and collections processes and aging management.
• Knowledge of GAAP and accounting best practices.

Other Criteria

• The internal Grade Level for this position is a 10D.
• Candidate must be geographically located in the same region as position or willing to self-relocate
• The last day to apply is 9/21/2026 at 11:59pm ET

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.