Accounts Receivable Specialist

Young-Innovations; Algonquin (IL); Hybrid; USD 40,000 - 43,000; Full time

Benefits offered by this job

Medical benefits

401k

Parental leave

Paid holidays

Disability insurance

Employee assistance program

Job summary

Young Innovations, Inc. is seeking an Accounts Receivable Specialist to manage B2B collections across multiple entities in a hybrid office setting in the United States. The role emphasizes timely cash collection, accurate cash application, and customer relationship management.

You will review on-hold orders, reconcile accounts, process invoices and payments, advise on credit limits, and support month-end close. 1–2 years of collections experience and strong data entry are preferred.

Qualifications

• 1–2 years of prior successful experience in effectively managing collections for a large portfolio of B2B customers.
• High volume data entry experience.
• Education: High school diploma or equivalent.

Responsibilities

• Manage B2B accounts receivable and collection activities for an assigned territory via phone and email.
• Review and process on-hold orders daily to support timely order fulfillment and payment resolution.
• Reconcile customer accounts to ensure accurate cash application and balances.
• Prepare invoices and process customer payments; provide credit term recommendations.

Skills

Collections

B2B accounts

Data entry

Customer service

Education

High school diploma

Job description

Company Summary:At Young Innovations, we foster a dynamic environment where team members make an impact every day as part of a collaborative, inclusive culture. Together, we serve the dental profession and their patients, united in our mission of achieving a Lifetime of Oral HealthWe embrace diverse perspectives and encourage bold thinking, challenging traditional approaches with a bias for action. Whether you’re looking to expand your skills or grow your career, Young is here to support your goals and continuous learning. At Young, YOU are at the core of what we do.Position Overview:The Accounts Receivable (AR) Specialist is responsible for managing and coordinating accounts receivable and collection activities across multiple business entities. This role focuses on ensuring timely collection of outstanding balances, maintaining positive customer relationships, and supporting cash flow objectives. Reporting to the Accounts Receivable Supervisor, the AR Specialist collaborates closely with customers, sales teams, and accounting staff to resolve billing issues, reconcile accounts, and ensure accurate financial records.You’ll like this role if:You enjoy regular interaction with customers and internal teams, to solve problems and any potential issues or roadblocks.You want to play a direct role in maintaining healthy cash flow with direct impacts on organizational performance.You enjoy continuous improvement and impacting current processes to make things more efficient for your team and customers.Why You’ll Love Working Here:Medium sized company – not too big, not too small – just enough to get things done and see your impact.Did we say benefits? Full medical, dental, vision, 401k, parental leave, paid holidays, paid time off, short & long term disability insurance, employee assistance program, and more!Who you’ll work with:Sales, Customers, Finance, Customer Service and more!What You’ll Do:Accounts Receivable & CollectionsManage B2B accounts receivable and collection activities for an assigned territory through phone and email communication.Review and process on-hold orders daily to support timely order fulfillment and payment resolution.Reconcile customer accounts to ensure accurate cash application and account balances.Prepare invoices for assigned customers and territories.Receive and process customer credit card payments via phone.Make recommendations regarding customer credit limits and payment terms.Account Management & Customer SupportAudit and correct customer database setup and maintenance issues.Research account discrepancies and prepare refund documentation as needed.Build and maintain positive customer relationships while resolving billing and payment concerns.Financial Operations & Team SupportAssist with month-end close activities, including preparing customer statements, supporting account reconciliations, and completing other accounting-related tasks.Cross-train in other territories to provide departmental coverage and support business continuity.Manage incoming mail and coordinate appropriate distribution of correspondence and payments.What You’ll Bring:1-2 years of prior successful experience in effectively managing collections for a large portfolio of B2B customersHigh volume data entry experienceHigh school diploma; some college or Associate’s Degree a plus; or an equivalent combination of education and experienceTravel RequirementsTravel up to 5%Compensation Range: $29-$31.50/hrThe pay range reflects the minimum and maximum target for the position at the time of posting. Within the range, the compensation will be determined based on education/training, skill set, experience, and other organizational needs.Work Environment:Office EnvironmentThis position is based in an office environment and is primarily sedentary in nature. It requires regular use of standard office equipment, including computers, phones, photocopiers, scanners, filing cabinets, and fax machines. Some roles may involve wearing a headset and sustained computer use for 8 or more hours per day. Employees may be required to sit, stand, or walk for extended periods, and occasional bending, lifting, or carrying items up to 50 pounds may be necessary.Hybrid EnvironmentThis position follows a hybrid work model, combining both remote and in-office responsibilities. Employees in this role are expected to work from a designated office location on scheduled days each week, while completing the remainder of their work remotely from a home office or approved location. This structure is designed to balance flexibility with in-person collaboration, allowing for team engagement, meetings, and on-site support when needed. Candidates should have the ability to maintain a reliable remote work setup, as well as the flexibility to commute to the office as required. Success in this role requires strong communication, time management, and the ability to seamlessly transition between remote and in-office work environments.US: Young Innovations, Inc. is an Equal Opportunity Employer and E-Verify participating employer.