Accounts Receivable Representative II (Remote)

NAPA Management Services Corporation; United States; Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Health, dental, vision

401(k)

Life insurance

Job summary

North American Partners in Anesthesia is seeking an Accounts Receivable Representative II to manage patient billing for assigned payers and perform timely collection follow-ups. You will contact payers by phone, review and forward claims, and document all actions to maintain accurate records.

Qualified candidates have 2–4 years in customer service or medical office work, strong computer skills (Word/Excel), and familiarity with patient accounting and HIPAA compliance.

Qualifications

• Education: High school diploma or equivalent required.
• Associate degree preferred.
• 2–4 years of customer service or medical office experience preferred.
• Knowledge of patient accounting processes and healthcare terminology.
• Strong computer skills including Word and Excel.

Responsibilities

• Manage AR duties for assigned payers and contact payers by phone.
• Document billing activity and ensure HIPAA compliance.
• Review claims for accuracy and assist audits.
• Follow up on aged accounts and draft appeals as needed.
• Monitor rejections and report trends to leadership.
• Provide professional customer service to patients and third parties.

Skills

Computer skills

MS Word

Excel

Communication

Education

High school diploma or equivalent

Associate degree preferred

Job description

Sunrise,FL - USA

Position Requirements

Under the direct supervision of the Collections Supervisor or Manger, the Accounts Receivable Representative II is responsible for effective and efficient accounts receivable management of assigned payers. Collections efforts on outstanding accounts include telephone contact with payers, work collection reports and correspondence, audit accounts, appeal denied claims as necessary, update accounts as necessary, identify carrier related denial trends and meet departmental productivity standards. Accounts Receivable Representative 2 will also coordinate the transfer of patient responsibility and work accounts that require additional insurance collection follow-up.

Principal Duties and Responsibilities

• Reviews, evaluates, and forwards manual paper claims to payers that do not accept electronic claims or that require special handling
• Document’s billing activity on the patient account; ensures compliance with all applicable billing regulations and reports any suspected compliance issues to departmental leaders
• Reviews claims for accuracy and coordinates with ancillary departments as needed to provide information for audits and/or record reviews
• Based on electronic payers’ error reports, makes appropriate corrections to optimize the electronic claims submission process
• Pursues prompt follow-up efforts on aged accounts, which may involve helping to formulate written appeals
• Accurately documents all follow up on the account to ensure there is an accurate record of the steps taken to collect on an account.
• Monitors claim rejections for trends and issues; reports these findings to the lead biller and other departmental leaders
• Practices excellent customer service skills by answering patient and third-party questions and/or addressing billing concerns in a timely and professional manner
• Assists in reviewing and/or resolving credit balances
• Participates in general or special assignments and attends required training
• The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and should not be considered a detailed description of all the work requirements that may be inherent to the position.

Position Qualifications

• Education: High school diploma or equivalent certification required
• Associate degree preferred
• Experience: 2 to 4 years of customer service and/or business office experience preferred in a medical setting
• Knowledge of basic patient accounting processes and healthcare terminology strongly preferred
• Knowledge, Skills, Abilities: Strong computer skills (including MS Word and Excel)
• Ability to maintain accuracy while working on multiple tasks in a fast-paced environment under low-to moderate supervision
• Excellent verbal and written communication skills, including professional telephone etiquette
• Ability to ensure confidentiality of sensitive information and maintain HIPAA compliance
• Dependable in both production and attendance
• Exceptional organization and time management skills

Total Rewards

• Generous benefits package, including: Paid Time Off Health, life, vision, dental, disability, and AD&D insurance Flexible Spending Accounts/Health Savings Accounts 401(k) Leadership and professional development opportunities

EEO Statement

North American Partners in Anesthesia is an equal opportunity employer.

North American Partners in Anesthesia (NAPA) has evolved through more than 30 years to become a leader in anesthesia and perioperative services.

Single specialty and clinician led, we remain committed to our mission of delivering exceptional patient experiences, every day.

At NAPA, we cultivate leaders, promote work-life balance, and celebrate diversity.

We know your success promotes our success, and we give you the tools and programs to achieve your goals.

With flexibility, a collegial and collaborative environment, a wide range of market-leading benefits, and career opportunities from coast-to-coast, your future is waiting at NAPA.