Accounts Receivable Representative II (Remote)

Napaanesthesia; Orlando (FL); Remote; USD 100,000 - 125,000; Full time

Job summary

An established industry player in healthcare is seeking an Accounts Receivable Representative II to join their dynamic team. In this remote role, you will be responsible for managing accounts receivable and ensuring efficient collections processes. Your expertise in customer service and patient accounting will be crucial as you navigate billing inquiries and maintain compliance with regulations. With a generous benefits package and opportunities for professional development, this position offers a chance to make a meaningful impact in a supportive environment. If you thrive in a fast-paced setting and are passionate about healthcare, this role is perfect for you.

Benefits

Paid Time Off

Health Insurance

Vision Insurance

Dental Insurance

Disability Insurance

401(k)

Flexible Spending Accounts

Professional Development Opportunities

Qualifications

• 2-4 years of experience in customer service or business office in a medical setting.
• Strong knowledge of patient accounting processes and healthcare terminology preferred.

Responsibilities

• Manage accounts receivable and collections for assigned payers.
• Document billing activities and ensure compliance with regulations.
• Provide excellent customer service by addressing billing concerns.

Skills

Customer Service Skills

Verbal Communication

Written Communication

Organization Skills

Time Management

HIPAA Compliance

Basic Patient Accounting Processes

Computer Skills (MS Word, Excel)

Education

High School Diploma or Equivalent

Associate Degree

Tools

MS Word

MS Excel

Job description

Accounts Receivable Representative II (Remote)

Accounts Receivable Representative II (Remote)

Apply locations Sunrise Corporate time type Full time posted on Posted 2 Days Ago job requisition id JR10297 Sunrise,FL - USA

Position Requirements

Under the direct supervision of the Collections Supervisor or Manager, the Accounts Receivable Representative II is responsible for effective and efficient accounts receivable management of assigned payers. Collections efforts on outstanding accounts include telephone contact with payers, work collection reports and correspondence, audit accounts, appeal denied claims as necessary, update accounts as necessary, identify carrier related denial trends and meet departmental productivity standards. Accounts Receivable Representative II will also coordinate the transfer of patient responsibility and work accounts that require additional insurance collection follow-up.

Principal Duties and Responsibilities

• Reviews, evaluates, and forwards manual paper claims to payers that do not accept electronic claims or that require special handling
• Documents billing activity on the patient account; ensures compliance with all applicable billing regulations and reports any suspected compliance issues to departmental leaders
• Reviews claims for accuracy and coordinates with ancillary departments as needed to provide information for audits and/or record reviews
• Based on electronic payers’ error reports, makes appropriate corrections to optimize the electronic claims submission process
• Pursues prompt follow-up efforts on aged accounts, which may involve helping to formulate written appeals
• Accurately documents all follow-up on the account to ensure there is an accurate record of the steps taken to collect on an account.
• Monitors claim rejections for trends and issues; reports these findings to the lead biller and other departmental leaders
• Practices excellent customer service skills by answering patient and third-party questions and/or addressing billing concerns in a timely and professional manner
• Assists in reviewing and/or resolving credit balances
• Participates in general or special assignments and attends required training

The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and should not be considered a detailed description of all the work requirements that may be inherent to the position.

Position Qualifications

Education:

• High school diploma or equivalent certification required
• Associate degree preferred

Experience:

• 2 to 4 years of customer service and/or business office experience preferred in a medical setting
• Knowledge of basic patient accounting processes and healthcare terminology strongly preferred

Knowledge, Skills, Abilities:

• Strong computer skills (including MS Word and Excel)
• Ability to maintain accuracy while working on multiple tasks in a fast-paced environment under low-to moderate supervision
• Excellent verbal and written communication skills, including professional telephone etiquette
• Ability to ensure confidentiality of sensitive information and maintain HIPAA compliance
• Dependable in both production and attendance
• Exceptional organization and time management skills

Total Rewards

• Salary: $14.80-22.20 per hour
• Generous benefits package, including:
• Paid Time Off
• Health, life, vision, dental, disability, and AD&D insurance
• Flexible Spending Accounts/Health Savings Accounts
• 401(k)
• Leadership and professional development opportunities

EEO Statement

North American Partners in Anesthesia is an equal opportunity employer.