Accounts Receivable Representative

Harmar; Sarasota (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD/LTD

Vacation & Sick Days

8 Paid Holidays

401(k) match

Job summary

Harmar Mobility in the United States is seeking an Accounts Receivable Dealer Rep to manage dealer accounts in assigned territories and ensure timely posting and reconciliation of payments.

You will collaborate with internal teams, contact delinquent accounts, resolve discrepancies, process RMAs and credits, and support collections to minimize risk while maintaining excellent customer service.

Qualifications

• 5 to 7 years AR, cash application and collection experience.
• Understanding of basic principles of finance, accounting.
• Ability to clearly articulate to customers and colleagues about issues and scenarios.
• Strong attention to detail – motivated self-starter.
• Flexible with ability to work under deadlines and deliver accurate tasks.

Responsibilities

• Manage dealer accounts within assigned territories and ensure timely posting and reconciliation of payments.
• Verify, post, and resolve discrepancies to secure revenue and resolve open items.
• Process payments from multiple sources (credit card, lockbox, ACH, wire, portal) and post to customer accounts.
• Monitor territory accounts (~400) using SalesForce, SysPro, and other reporting tools.
• Contact delinquent dealer accounts by phone, email or text; place accounts on credit hold or with collection agencies.
• Review RMAs to ensure proper paperwork, returns, and forthcoming credits.
• Collaborate with dealers and internal teams to reduce receivables risk and ensure timely collections.

Skills

Accounts Receivable

Cash application

Collections

Communication

Detail oriented

Deadline driven

Tools

SalesForce

SysPro

Job description

Description

Want a fulfilling job while working for a Great Place to Work-certified company? Looking for opportunities to grow in your position and enhance your craft? Do you enjoy working with a team, where your opinions and ideas are strongly valued? Lift your life by joining Harmar Mobility, where our purpose is to lift lives within our team, among our network of dealers, and in our communities across the nation. We manufacture mobility device lifts for vehicles and accessibility products to help those with mobility difficulties enjoy their independence and continue to make meaningful memories, whether they’re at home or on the road.

Harmar has proudly been recognized three years in a row as a “Great Place to Work” by Great Place to Work® US.

The Accounts Receivable (A/R) Dealer Rep

The Accounts Receivable (A/R) Dealer Rep. will be responsible for dealer accounts within assigned territories.

This role includes secure revenue by verifying, posting, and resolving any discrepancies in a timely manner.

Assisting with various AR related tasks involving, credit line, & orders in suspense.

Communicate, provide necessary supporting documents and resolution of open items on accounts.

The A/R Dealer Rep will need to follow-up and elevate A/R issues, as needed, and must work in effort with dealers and various internal departments to contribute to and assist in managing receivables to reduce risk. Effective communication and collaboration between internal teams and external customers and dealers is crucial to this role.

Receive payments from multiple sources (credit card, lockbox, ach, wire, remote & portal) and post payments using remittances to customer accounts.

• Review suspense orders and obtain necessary approval or payment to release orders.
• Monitor assigned territory accounts (approx..400) using various software and reporting tools such as SalesForce, SysPro and numerous internet sites.
• Contact delinquent dealer accounts via phone, email, text, and place customers on credit hold or with collection agency.
• Review RMAs (returned merchandise authorizations) to ensure customer has paperwork, return has been/ being sent will call tag and credit is forthcoming.
• Communicates with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with dealer/customer.
• Records information about the financial status of customers and status of collection efforts.
• Advise and or arrange for debt repayment or establish repayment schedule with agreed structure.
• Persuade customers to resolve amounts due on accounts from damaged claims or non-payable checks to return merchandise requests.
• Handle all customer/ dealer needs for copies of invoices, credits, PODs & statements.
• Maybe required to perform customer account maintenance or assist in audits as needed.
• Monthly account Reconciliation – ability to discuss any assigned accounts and their status with management.
• Sort and file electronic correspondence; perform miscellaneous clerical duties.
• Other duties as assigned

Requirements

• 5 to 7 years AR, cash application and collection experience.
• Understanding of basic principles of finance, accounting.
• Ability to clearly articulate to customers, colleagues’s various issues scenarios.
• Strong attention to detail – motivated self-starter.
• Flexible with ability to work under deadlines and be able to deliver accurate and completed tasks.
• Benefits include: Medical, Dental, Vision, STD, LTD, vacation and sick/personal days, 8 paid Holidays, and 401(k) with company match.

Harmar’s Core Values

To maintain a positive, inclusive, and productive environment, Harmar Mobility has established six core values: Team Player, Gets Stuff Done, Can-do Attitude, Genuinely Cares, Does the Right Thing, and Embraces Inclusion. Feel as though you align with our core values? We’d love to hear from you!

Harmar Mobility is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, or veteran status.