Accounts Receivable Representative

Wheeler Health; Bristol (CT); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical insurance (Centivo)

Dental & vision (Cigna)

Wellness programs

Life & AD&D insurance (company-paid)

403(b) Plan with company contributions

Education reimbursement program

Training & development opportunities

Productivity incentive

Job summary

Wheeler Clinic in Bristol, CT is seeking an Accounts Receivable Representative for Third Party Billing to electronically bill commercial payors bi-weekly and apply cash receipts to client accounts. The role requires a high school diploma and a Medical Biller/Coder designation with 2–3 years of behavioral health billing experience.

This is an in-office, full-time position with strong emphasis on accuracy and communication.

Qualifications

• High School diploma or equivalent is required; Certified Medical Biller/Coder designation preferred.
• 2-3 years experience in behavioral health billing/collection preferred.
• Proficiency in Microsoft Office applications and strong communication skills required.
• Analytical and problem solving abilities; ability to multi-task in a fast paced environment.
• Experience with Not for Profit organizations and with Great Plains, Microsoft Dynamics and NextGen is preferred.

Responsibilities

• Electronically submits clean claims to all commercial payors through clearinghouse bi-weekly.
• Researches claims that do not pass through clearinghouse; processes paper claims weekly.
• Receives and posts checks from commercial payors; manually applies payments to client accounts.
• Researches incorrect payments with payors to determine process issues.
• Ensures Medicaid compliance workbook is completed; cash postings are correct in NextGen and transferred to accounting.

Skills

Microsoft Office

Verbal and written communication

Analytical and problem solving

Multitasking

Not for Profit experience

Billing/collection knowledge

Education

Certified Medical Biller/Coder designation

High School diploma or equivalent

Tools

Great Plains

Microsoft Dynamics

NextGen

Job description

Wheeler's vision is that all people will have the opportunity to grow, change and live healthier, productive lives. Our mission is to provide equitable access to innovative care that improves health, recovery and growth at all stages of life.

Position Summary

The Accounts Receivable Representative for Third Party Billing electronically bills commercial payor client services on a bi-weekly basis, applying cash receipts to client accounts, collecting past due accounts receivable, and identifying and communicating payment matters to the Third Party Billing Manager and others in the organization regarding all commercial payor accounts.

Rate: $22

Education And Experience/Qualifications

High School diploma or equivalent is required plus Certified Medical Biller/Coder designation and 2 - 3 years experience and knowledge of behavioral health billing/collection practices is preferred. Proficiency in Microsoft Office applications, excellent verbal and written communication skills, analytical and problem solving abilities, and the ability to multi-task in a fast paced environment is also required. Experience working for a Not for Profit and with Great Plains Microsoft Dynamics and NextGen is preferred.

LOCATION

Bristol, CT (this position is in office, not remote)

SCHEDULE

Full Time

Employee Benefits

At Wheeler, we're committed to not only supporting your career growth but also ensuring your well-being and security. Here's how we invest in you:

Nurture Your Health

• Comprehensive medical and prescription insurance through Centivo
• Comprehensive dental and vision insurance through Cigna
• Access to wellness programs to support your physical and mental health

Secure Your Future

• Enjoy peace of mind with company-paid life and AD&D insurance
• 403(b) Plan, with contributions from the company

Fuel Your Career Growth

• Pursue your educational goals with our Education Reimbursement Program
• Access training and development opportunities
• Receive a productivity incentive to recognize your hard work and dedication

Maintain Work-Life Harmony

• Recharge with generous paid time off, including:
• 15 vacation days per year to explore and recharge
• 8 sick days per year for your well-being
• 2 personal days per year for your personal needs
• 2 floating holidays per year to celebrate what matters to you
• 9 paid company holidays to spend with loved ones
• Access free and confidential counseling through our Employee Assistance Program (EAP)

Essential Duties And Responsibilities

Electronically submits clean claims to all commercial payors through clearinghouse on a bi-weekly basis.

Researches claims that do not pass through clearinghouse.

Processes paper claims that cannot be handled electronically on a weekly basis.

Receives and posts checks from commercial payors.

Manually applies payments to client accounts.

Researches incorrect payments with payors to determine what process issues exist.

Stays current with bulletins regarding new policies/procedures.

Ensures the Medicaid compliance monitoring workbook is appropriately completed.

Ensures cash payments are correctly posted in NextGen and transferred to accounting for deposit.

Responds to client and clinician requests by phone or email.

Processes refunds for commercial insurance clients.

Reviews client unapplied cash and applies when possible.

Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.

Wheeler Clinic is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.