Accounts Receivable Manager, Client Financial Services

BBH Burrell Behavioral Health; United States; Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Employee Assistance Program

Mileage Reimbursement

Employee Discounts

Workplace Culture perks

Job summary

BBH Burrell Behavioral Health is seeking an Accounts Receivable Manager for Client Financial Services in a remote Springfield, MO setting. You will lead daily AR operations, ensure compliance, and drive staff development to support timely claims submission and revenue optimization.

The ideal candidate brings a Bachelor's, 5+ years in healthcare billing, and experience with Missouri CCBHO/ MCO billing. This full-time role emphasizes leadership, customer service, and process improvements within a

Qualifications

• High school diploma or GED required.
• Bachelor’s degree required.
• Certification in Billing and/or Coding preferred.
• Minimum five (5) years of experience in a healthcare environment, particularly in healthcare billing, collections, payment processing, or denial management preferred.
• Missouri CCBHO and MCO billing experience preferred.

Responsibilities

• Manage day-to-day operations and workflows associated with Client Financial Services, ensuring staff compliance with departmental and organizational policies and standards.
• Provide direction and support to staff according to an established education plan, ensuring quality and productivity standards are met.
• Execute excellent customer service and professionalism while interacting with staff, vendors, payers, and clients.
• Ensure services are provided in accordance with state and federal regulations as well as organizational policies and accreditation/compliance requirements.
• Oversee the timely submission of all claims, maintaining compliance with policies and standards.
• Monitor the organization’s financial health by supporting daily accounts receivable reconciliation.
• Strategically manage accounts receivable of $20M+ to align with target goals.
• Conduct quality audits and meet with team members to evaluate productivity and quality standards.
• Assist in developing new-hire curriculum and planning ongoing professional development opportunities for staff.
• Manage employee performance, including conducting annual appraisals and providing constructive feedback when required.
• Ensure timely and accurate submission of staff timesheets.
• Communicate organizational strategic directions and encourage employee engagement.
• Collaborate with department leadership to meet operational goals and performance expectations.
• Stay informed on Missouri Department of Mental Health Fee for Service programs, CCBHO, MCO, and third-party payers.

Skills

Leadership

Staff development

Customer service

Compliance

Communication skills

Education

Bachelor's degree

High school diploma or GED

Billing/Coding certification

Five years healthcare experience

Tools

Billing software

Job description

Job Description: Job Title: Accounts Receivable Manager Location: Springfield, MO (Remote) Department: Client Financial Services Employment Type: Full-time

Job Summary: Join our compassionate and collaborative team as the Accounts Receivable Manager for Client Financial Services, where you will play a vital role in ensuring the organization’s financial health. You will be instrumental in managing accounts receivable, leading a dedicated team, and fostering professional development. This position not only offers the opportunity to shape operational effectiveness but also to contribute significantly to our mission of helping others. We are looking for a dynamic leader with a commitment to excellent customer service, compliance, and staff development. In this role, you will manage the accounts receivable function, ensuring that claims are submitted timely, and compliance with state and federal regulations is upheld. Your leadership will directly contribute to maximizing organizational revenue and enhancing team productivity. This position offers…

• Employee Assistance Program– 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture- An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits- Scroll down to bottom of this post to learn more

Key Responsibilities:

• Manage day-to-day operations and workflows associated with Client Financial Services, ensuring staff compliance with departmental and organizational policies and standards.
• Provide direction and support to staff according to an established education plan, ensuring quality and productivity standards are met.
• Execute excellent customer service and professionalism while interacting with staff, vendors, payers, and clients.
• Ensure services are provided in accordance with state and federal regulations as well as organizational policies and accreditation/compliance requirements.
• Oversee the timely submission of all claims, maintaining compliance with policies and standards.
• Monitor the organization’s financial health by supporting daily accounts receivable reconciliation.
• Strategically manage accounts receivable of $20M+ to align with target goals.
• Conduct quality audits and meet with team members to evaluate productivity and quality standards.
• Assist in developing new-hire curriculum and planning ongoing professional development opportunities for staff.
• Manage employee performance, including conducting annual appraisals and providing constructive feedback when required.
• Ensure timely and accurate submission of staff timesheets.
• Communicate organizational strategic directions and encourage employee engagement.
• Collaborate with department leadership to meet operational goals and performance expectations.
• Stay informed on Missouri Department of Mental Health Fee for Service programs, CCBHO, MCO, and third-party payers.

Education, Experience, and/or Credential Qualifications:

• High school diploma or GED required.
• Bachelor’s degree required.
• Certification in Billing and/or Coding preferred.
• Minimum five (5) years of experience in a healthcare environment, particularly in healthcare billing, collections, payment processing, or denial management preferred.
• Missouri CCBHO and MCO billing experience preferred.

Position Perks & Benefits:

• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission.

We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care. Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot 200 locations 4 states 19 subsidiaries and/or affiliates 5k+ employees