Accounts Receivable Lead — Hybrid, Growth & KPIs

Luxer One; McClellan (WV); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

401k matching

Paid time off

Hybrid schedule

Tuition reimbursement

Health insurance

Dental insurance

Vision insurance

Life insurance

Employee assistance program

Career advancement

Job summary

Luxer One is seeking an experienced Accounts Receivable Supervisor to lead a team of 5-6 collection specialists and support the Accounting Manager in preparing documents and interpreting financial information for operations and upper management.

The role focuses on guiding the team to achieve collection goals, balancing workloads, and reducing delinquency while ensuring accurate records and adherence to schedules.

Qualifications

• Bachelor’s degree in Accounting, Finance, or related field.
• 5+ years of progressive collections experience, including leadership or team coordination responsibilities.
• Proven track record of meeting or exceeding collection targets and reducing delinquency.

Responsibilities

• Lead and support a team of 5-6 collection specialists to achieve collection goals
• Assign and balance account portfolios and daily workload across team members
• Provide guidance, coaching, and on-the-job training to improve team performance
• Act as the first point of escalation for complex or sensitive accounts
• Monitor team productivity and ensure adherence to collection schedules and follow-ups
• Support audit requirements and maintain accurate financial records
• Support supervisors in tracking team KPIs (collections %, aging buckets)
• Investigate and resolve billing discrepancies and disputes
• Support team goals by helping reduce overall delinquency and DSO
• Monitor accounts receivable aging reports and identify past-due accounts
• Manage a portfolio of key or high-risk accounts
• Review and support resolution of billing disputes and payment delays
• Approve or recommend payment plans, settlements, or escalations
• Ensure consistent follow-up on delinquent accounts across the team
• Coordinate with Billing, Sales, and Customer Service teams to resolve disputes
• Communicate customer issues impacting collections to leadership
• Support initiatives to improve customer payment behavior and processes
• Special projects as assigned.
• Assist the accounting manager in preparing documents and interpreting complicated financial information for the operations team and upper management.

Skills

Leadership

Team coordination

Communication

Attention to detail

Education

Bachelor's degree in Accounting, Finance, or related field

Tools

Excel

ERP systems

Job description

Luxer One is seeking an experienced Accounts Receivable Supervisor to lead a team of 5-6 collection specialists and support the Accounting Manager in preparing documents and interpreting financial information for operations and upper management.

The role focuses on guiding the team to achieve collection goals, balancing workloads, and reducing delinquency while ensuring accurate records and adherence to schedules.