Accounts Receivable Lead

CFS; Hastings (MI); On-site; USD 60,000 - 65,000; Full time

Job summary

CFS is seeking an Accounts Receivable Lead in Hastings, MI, onsite, to lead daily AR activities, improve cash flow, and mentor the AR team. The role combines hands-on invoicing and collections with process enhancements to support accurate financial reporting.

You will collaborate with Sales, Customer Service, and Finance to optimize aging, reconcile subledgers, and ensure compliance with GAAP and internal controls.

Qualifications

• 3 years of progressive accounts receivable experience, manufacturing experience preferred.
• Experience with ERP systems, electronic payment platforms, customer portals, and Microsoft Excel required.
• Strong understanding of AR, collections, cash application, credit practices, and customer account management.
• GAAP knowledge, internal controls, account reconciliations, and month-end close familiarity.
• Advanced Excel skills to analyze aging, deductions, payment trends, and collection metrics.
• Strong analytical, problem-solving, organizational, and follow-through skills.
• Excellent verbal and written communication to resolve customer issues professionally.
• Ability to manage multiple priorities in a fast-paced environment.
• Customer-focused approach with sound judgment and attention to detail.

Responsibilities

• Lead and coordinate daily accounts receivable activities to ensure accurate work and deadlines.
• Process invoices, credit memos, and debit memos timely and accurately.
• Monitor aging reports and customer account activity for accuracy.
• Maintain customer account records and support master data updates.
• Escalate high-risk accounts and recommend actions such as credit holds or write-offs.
• Oversee cash application and reconcile AR subledger to the general ledger as required.

Skills

AR experience

Communication skills

Analytical skills

Problem solving

Time management

Education

Associate’s degree in accounting, Finance, Business Administration, or related field

Bachelor’s degree preferred

Tools

ERP systems

Microsoft Excel

Electronic payment platforms

Customer portals

Job description

Position: Accounts Receivable Lead

Base Salary: $60,000-$65,000

Location: Onsite | Hastings, MI

Our client is a growing and well-established manufacturing company seeking an experienced Accounts Receivable Lead to join their accounting team. This is a great opportunity for a hands-on AR professional who enjoys balancing day-to-day receivables responsibilities with process improvement and team leadership. In this role, you'll oversee invoicing, collections, cash application, account reconciliations, and customer account management while partnering closely with Sales, Customer Service, and Finance to support strong cash flow and accurate financial reporting.

Accounts Receivable Lead Responsibilities

• Lead and coordinate daily accounts receivable activities to ensure work is completed accurately and on schedule.


• Ensure timely and accurate processing of customer invoices, credit memos, and debit memos.


• Monitor customer account balances, aging reports, and account activity for accuracy and completeness.


• Maintain accurate customer account records and support customer master data updates.


• Review and resolve billing discrepancies, customer deductions, short-pays, and account disputes.


• Generate and review sales commission reports to ensure accurate commission payments.


• Manage collection efforts to minimize past-due balances and improve Accounts Receivable past due.


• Contact customers regarding overdue balances, payment status, and payment commitments.


• Maintain professional customer relationships while ensuring collection expectations are met.


• Escalate high-risk accounts and recommend appropriate actions, including credit holds or write-off review.


• Coordinate with Sales Customer Service to resolve payment delays, pricing issues, returns, shortages, freight claims, and other disputes.


• Oversee daily cash application activities and ensure timely posting of customer payments.


• Investigate and resolve unapplied cash, payment discrepancies, and remittance issues.


• Reconcile accounts receivable subledger activity to the general ledger as required.


• Assist with customer account reconciliations and support documentation requests.


• Deliver ongoing guidance and training to Accounts Receivable support personnel.


• Balance workload distribution, prioritize AR activities, and assist with issue escalation.


• Establish, update, and maintain standard operating procedures for AR processes.


• Identify opportunities to improve efficiency, controls, reporting, and automation.


• Support ERP enhancements, customer portal requirements, and process improvement initiatives.


• Prepare AR reports, aging analyses, and other ad-hoc reports as may be required.


• Assist with period-end and year-end closing activities.


• Support external audit requests by providing accurate documentation and explanations.


• Ensure compliance with company policies, accounting standards, and internal controls.


• Assist with bad debt reserve analysis.


• Maintain reliable attendance and punctuality, ensuring consistent leadership presence, team support, and timely completion of critical AR activities.


• Maintain accurate and timely cash application to ensure customer accounts are current and reconciled.


• Reduce past-due receivables by effectively managing collection activities and follow-up efforts.


• Ensure accuracy of AR aging reports and account reconciliations to support sound financial reporting.


• Collaborate effectively with Sales, Customer Service, and Finance to address payment issues and strengthen customer relationships while achieving collection goals.

Accounts Receivable Lead Qualifications And Required Skills

• Associate’s degree in accounting, Finance, Business Administration, or related field required – bachelor’s degree preferred


• 3 years of progressive accounts receivable experience – with manufacturing experience preferred


• Experience with ERP systems, electronic payment platforms, customer portals, and Microsoft Excel required.


• Strong understanding of accounts receivable, collections, cash application, credit practices, and customer account management.


• Working knowledge of GAAP, internal controls, account reconciliations, and month-end close activities.


• Advanced Microsoft Excel skills and ability to analyze aging, deductions, payment trends, and collection metrics.


• Strong analytical, problem-solving, organizational, and follow-through skills.


• Excellent verbal and written communication skills with the ability to professionally resolve customer issues.


• Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment.


• Customer-focused approach with sound judgment, professionalism, and attention to detail.

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