Accounts Receivable Director- Revenue Cycle Management

Gryphon-Healthcare; Houston (TX); On-site; USD 110,000 - 170,000; Full time

Job summary

Gryphon Healthcare seeks an Accounts Receivable Director to lead a team of AR Specialists in submitting claims, appealing denials, and working with carriers to ensure prompt payment. The role requires supervisory experience and a focus on maximizing cash collections and throughput.

The position is onsite at Gryphon’s Houston corporate office, with responsibilities spanning daily AR operations, policy development, and cross‑functional collaboration to optimize revenue cycle performance.

Qualifications

• Experience leading an accounts receivable team and coordinating with multiple payer types.
• Ability to implement process improvements and drive cash collections.
• Strong analytical and interpersonal communication skills.

Responsibilities

• Supervise the day-to-day operation of the AR Department, including staffing and coaching.
• Conduct monthly performance reviews and develop corrective action plans as needed.
• Ensure accurate submission of claims and timely collections per contract terms.
• Collaborate with RCM operations to analyze reimbursement and denials management.
• Maximize cash collections through monitoring of open AR balances.
• Develop AR policies and improve workflows for productivity.
• Distribute duties ensuring appropriate skill levels and productivity.
• Interact with other departments to resolve system issues and drive improvements.
• Provide leadership and drive change within the department.
• Stay updated on carrier rule changes and billing regulations.
• Assist with related duties and special projects as assigned.

Skills

Team leadership

AR management

Billing & collections

Analytical skills

Communication

Process improvement

Education

Bachelor's preferred (College/Business degree)

High School diploma or equivalent

Job description

Remote Status: On‑Site
Location: Houston, TX (Onsite – Corporate Office)
Schedule: Full‑Time

About Gryphon Healthcare

Gryphon Healthcare is a Houston-based revenue cycle management company serving healthcare providers nationwide. We pride ourselves on delivering results through accountability, transparency, and a hands‑on approach, what we call “The Gryphon Difference.” Our team is collaborative, driven, and committed to supporting one another while delivering exceptional outcomes for our clients.

Position Summary

The Accounts Receivable Director (AR) will lead and manage a team of AR Specialists who are responsible for submitting claims, appeals of denied claims and working with commercial insurance carriers to ensure prompt payment.

Duties and Responsibilities

• Supervise the day-to day operation of the AR Department to include staffing, training, coaching, performance improvement plans and problem resolution.
• Conduct monthly one-on-one meetings, performance evaluations, make hiring decisions, and develop corrective action plans when necessary.
• Ensure accurate submission of all claims and timely collections occurs in accordance with all contract terms including Medicare, Medical, managed care, commercial insurance, in an outsourced model.
• Actively collaborate with RCM operations to analyze reimbursement from all sources, including carrier reimbursement exception reporting, unbilled analysis and follow up pending claims analysis and denials management, billing activity for monthly financial reporting.
• Assure maximization of cash collections through diligent and timely monitoring of all open accounts receivable balances.
• Develop and monitor AR policies and procedures and, where necessary, implement changes in workflow to improve productivity.
• Ensure consistent quality of the AR Department by distributing and assigning duties and responsibilities to employees, ensuring skill levels are appropriate to the assigned tasks, and monitoring the department’s productivity.
• Effectively interact and collaborate with other departments to help resolve and clarify system issues.
• Provide leadership, drive change, and facilitate process improvements.
• Promote organizational efficiency, need change and continuous quality improvement.
• Identify and implement opportunities for automation and improved efficiency.
• Creates a work environment that promotes teamwork, recognition, mutual respect, and employee satisfaction.
• Keep up to date with carrier rule changes and distribute the information within the company.
• Understands and remains updated with current billing regulations and compliance requirements.
• Assist as needed to perform other related duties and special projects as assigned.

Inspires and fosters team commitment and trust

Develop employees through effective, proactive coaching and mentoring

Strong attention to detail and analytical skills
Excellent communication and interpersonal skills
Ability to prioritize and manage multiple deadlines
Supports strategic planning by connecting implementation plans to organizational goals

Proactive, solutions-oriented minds

Education and Experience Requirements

College or business degree preferred.
High School graduate or equivalent required.
Minimum of two (2) years of previous supervisory experience and five (5) years of experience in medical billing.

Working Environment and Physical Requirements

Onsite role in Gryphon’s Houston corporate office
Ability to sit, stand, and use office equipment for extended periods
Occasional lifting up to 20 lbs (files, materials)

Why Join Gryphon?

At Gryphon, every team member plays a role in delivering results for our clients and supporting one another. We believe in accountability, teamwork, and creating an environment where people can grow and succeed.