Accounts Receivable Credit Representative

Charlie's Produce; Seattle (WA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Employee Stock Ownership Plan (ESOP)

401(k) retirement savings plan

Paid vacation and company holidays

State Sick Leave benefits

100% prepaid college tuition for you/1

Employee Assistance Program (EAP)

Job summary

Charlie's Produce in Seattle is seeking an Accounts Receivable Credit Representative to manage credit and collection activities for assigned customers. You will work in a fast-paced environment, prioritize work effectively, and perform timely reconciliation and deduction analysis to support cash flow.

The role emphasizes communication, reliability, and collaboration with the sales team to resolve disputes and maintain strong customer relationships.

Qualifications

• College degree and/or equivalent work experience in a similar role.
• Excellent communication skills required for client interaction and internal collaboration.
• Ability to exercise sound judgement and independent thinking in credit decisions.
• Intermediate data entry skills and attention to detail.
• MS Word/Excel proficiency expected.

Responsibilities

• Review aging of assigned accounts weekly.
• Engage in collection calls on past-due invoices and assess risk.
• Ensure deductions are valid and reconcile with customers; collaborate with sales to resolve issues.
• Develop and maintain strong customer relationships.
• Provide excellent customer service and timely responses to inquiries.
• Document and adjust AR balances with proper approvals.

Skills

Excellent communication skills

Independent thinking

Sound judgement

Data entry skills

Education

College Degree or equivalent experience

Bachelor’s Degree preferred

Tools

MS Word/Excel

Job description

Charlie's Produce | Who We Are

At Charlie's Produce, people are at the heart of everything we do. As the largest employee-owned produce wholesaler on the West Coast, we've built our reputation by delivering quality products, exceptional service, and creating opportunities for our employees to thrive.

Company Description

At Charlie's Produce, people are at the heart of everything we do. As the largest employee-owned produce wholesaler on the West Coast, we've built our reputation by delivering quality products, exceptional service, and creating opportunities for our employees to thrive.

For more than four decades, we've been committed to connecting communities with fresh, high-quality produce. That commitment is made possible by a dedicated team that brings passion, innovation, and a strong work ethic to everything they do. Whether you're serving customers, supporting operations, or driving our business forward, your contributions help nourish communities and make a meaningful impact every day.

We're growing, and we're looking for talented individuals who share our values of quality, teamwork, and service. If you're looking for a company where your work matters and your career can grow, we'd love to meet you.

Why Join Charlie's Produce?

• Collaborative and supportive company culture
• Medical, Dental, and Vision coverage beginning the first of the month following hire
• Employee Stock Ownership Plan (ESOP) and 401(k) retirement savings plan
• Paid vacation and company holidays
• State Sick Leave benefits
• 100% prepaid college tuition for employees and their eligible dependents
• Employee Assistance Program (EAP)
• Opportunities for career development and advancement

Additional Compensation Details

• $26- $30/ hour
• Potential 90-day performance-based raise
• Yearly review with possibility of increase based on performance and tenure

Job Description

Schedule

• Monday - Friday, 8am - 4:30pm

The Role

The Accounts Receivable Credit Representative is responsible for Credit and Collection management of assigned customers. They should be comfortable working in a fast paced environment, and must be able to effectively prioritize work to maximize performance. The Credit Representative works independently, ensuring accurate and timely reconciliation and deduction analysis of assigned customers.

Essential Responsibilities Include But Not Limited To

• Review Aging of assigned accounts weekly
• Engage in collection calls on past-due invoices as well as analyze customers from a risk standpoint and make recommendations to supervisor on all high-risk customers
• Ensure deductions are valid; reconcile accounts with customer regarding disputes, returns and discrepancies. Work with sales team to address customer issues
• Develop and maintain customer relationships
• Provide excellent customer service
• Research and ensure proper documentation is obtained to adjust AR balances in a timely fashion.
• Prompt and professional responses to customer inquiries
• Inform management of delinquent AR, aged deductions, and any other significant customer issues
• Work with the cash application team to ensure proper payment processing and provide back up
• Initiate refund process, other responsibilities as requested by supervisor
• Complete special projects as assigned

Qualifications

• College Degree in related field and/or equivalent work experience in a similar role.
• Excellent communication skills.
• Ability to exercise sound judgement, and independent thinking.
• Bachelor’s Degree preferred
• Intermediate knowledge of MS Word/Excel
• Intermediate data entry skills
• Excellent written and verbal communication skills

Additional Information

All your information will be kept confidential according to EEO guidelines.

All job offers for this position are contingent upon passing a criminal background check after a conditional offer of employment. No applicants will be disqualified based on the mere presence of criminal history, and an individualized assessment shall be conducted before any conditional offer of employment is revoked.

Attorney General’s Washington Fair Chance Act guide

RCW 49.94.010

This is a safety-sensitive position.

This employer participates in E‑Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I‑9 to confirm work authorization.

We do not provide H1‑B sponsorships at this time.

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.

For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com)

Charlie's Produce is an Equal Opportunity Employer

Visit our Employment Page for more details or to view our privacy center: https://www.charliesproduce.com/careers/