Accounts Receivable Collections Specialist - Hospice

Traditions Health, LLC; Nashville (TN); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider seeks an Accounts Receivable Collections Specialist to manage payments for hospice care. This full-time role involves ensuring timely collections, maintaining accurate financial records, and requires expertise in billing processes. Join a company dedicated to health and wellness with competitive benefits and a supportive work environment.

Benefits

Health insurance (medical, dental, vision)

Health Savings Account with employer contribution

Company sponsored life insurance

Generous PTO that increases with tenure

401(k) Retirement Plan with Employer Match

Qualifications

• 2+ years of Hospice Billing/Collections experience required.
• Knowledge of accounting principles and practices.
• Ability to work independently and as part of a team.

Responsibilities

• Process, track, and collect outstanding payments timely.
• Communicate with payors regarding payment status and resolve disputes.
• Maintain accurate records of all financial transactions.

Skills

Attention to detail

Organizational skills

Problem-solving

Effective communication

Mathematical skills

Education

Associate’s degree or equivalent

Tools

EMR experience (HCHB)

Job description

Accounts Receivable Collections Specialist - Hospice page is loaded

Accounts Receivable Collections Specialist - Hospice

Apply locations Nashville, TN time type Full time posted on Posted 18 Days Ago job requisition id R13008 The Accounts Receivable Specialist will report to the Director of Billing and will be responsible for processing, tracking, researching, and collecting outstanding commercial, Medicare, and Medicaid payments accurately, efficiently, and in a timely manner.

The accounts receivable specialist will have both a day-to-day and ongoing impact on financial transactions and will be responsible for collection efforts on outstanding accounts.

This is a remote position; however, we are only able to consider applicants who reside in the states where we currently operate.

2+ years of Hospice Billing/Collections Required

Job Qualifications

Education:

• Associate’s degree or equivalent.

Experience:

• Previous experience in patient accounts receivable

• Knowledge of accounting principles and practices.

• Excellent attention to detail and accuracy in data entry.

• Strong organizational and time management skills.

• Effective communication skills, both written and verbal.

• Ability to work independently and as part of a team.

• Self-starter and resourceful

Knowledge and Skills:

• Experience in making outbound calls to payors for payment resolution or collections purposes.

• Problem-solving and critical thinking skills to identify the reasons for unpaid claims. Investigate and resolve payment issues persistently.

• Negotiate: Ability to negotiate payment terms or settlements with payors.

• EMR experience: HCHB or other electronic medical record experience

• Phone etiquette: Professional phone manner and ability to handle customer inquiries or complaints over the phone.

• Math: Strong mathematical skills for calculating remittances, payments, and reconciling accounts.

• Foundational knowledge of Home Health/Hospice Medical Billing

• Debits credits: Understanding of debits and credits in accounting for accurate financial transactions.

• Medical billing: Familiarity with medical billing processes and insurance claims submission.

Transportation: Reliable transportation. Valid and current auto insurance.

Environmental and Working Conditions:

Works in a routine office environment. Noise level may be moderate. Must have reliable transportation, valid and current driver’s license, and auto insurance.

Physical and Mental Effort:

Prolonged sitting and some standing is required. Occasional need to lift, pull, carry and push items weighing up to 25 lbs. Frequent need to stoop, kneel, and reach while accessing files. Requires working under some stressful conditions to meet deadlines and agency needs. Requires excellent problem-solving skills.

Essential Functions:

• Monitor and follow up on outstanding payor balances.

• Communicate with payors regarding payment status and resolve any billing inquiries or disputes.

• Maintain accurate and up-to-date records of all financial transactions and collection activity.

• Collaborate with other departments to ensure timely and accurate billing and collections.

Traditions Health is highly invested in not only your overall health, but also your future. This is reflected in the benefits we provide and the opportunities we make available to our employees. Benefits for eligible employees include:

• Full range of health insurance-medical (BCBS with 3 medical plan options), dental & vision.
• Health Savings Account with employer contribution
• Company sponsored life insurance
• Supplemental life insurance
• Short and long-term disability insurance
• Accident & Critical Illness
• Employee Assistant Program
• Generous PTO (that increases with your tenure)
• 401(k) Retirement Plan with Employer Match
• Mileage reimbursement
• Continuing education opportunities

Traditions’ Health aspires to maintain a market competitive, internally equitable, and performance-based rewards program in order to attract, retain, and motivate employees. This philosophy includes to pay commensurate with experience, skills, competencies, and individual performance.

Compensation Range:

$21.63 - $25.56

Traditions Health is highly invested in not only your overall health, but also your future. This is reflected in the benefits we provide and the opportunities we make available to our employees. Benefits for eligible employees include:

• Full range of health insurance-medical (BCBS with 3 medical plan options), dental & vision.

• Health Savings Account with employer contribution

• Company sponsored life insurance

• Supplemental life insurance

• Short and long-term disability insurance

• Accident & Critical Illness

• Employee Assistant Program

• Generous PTO (that increases with your tenure)

• 401(k) Retirement Plan with Employer Match

• Mileage reimbursement

• Continuing education opportunities

Traditions’ Health aspires to maintain a market competitive, internally equitable, and performance-based rewards program in order to attract, retain, and motivate employees. This philosophy includes to pay commensurate with experience, skills, competencies, and individual performance.

Equal Employment Opportunity:

Traditions Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination of any kind based on race, color, sexual orientation, national origin, disability, genetic information, pregnancy or any other legally protected characteristic.

About Us

Traditions Health is a rapidly growing, innovative provider in home health care and hospice. It is our mission to promote health and independence in the patients we serve, to attract and retain exceptional healthcare professionals and to conduct our business with compassion and integrity. We believe that our core values of Integrity, Compassion, Patient Satisfaction, Team Attitude, Compliance, Professionalism, and Commitment are the foundation of our success.