Accounts Receivable & Collections Specialist

Jobtailor; Virginia Beach (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Jobtailor is seeking a skilled Accounts Receivable/Collections specialist in Virginia Beach, VA to manage customer accounts and drive timely payments. The role requires strong AR expertise, knowledge of SAP FI/CO/MM, and familiarity with the shipping sector.

You will liaise with customers, resolve disputes, and coordinate the dunning process to improve cash flow. The position emphasizes accurate billing, detailed communication, and collaboration with Customer Service and Finance teams to ensure

Qualifications

• Minimum of three years of collections/AR experience.
• Strong knowledge of commercial collections.
• Experience in the Shipping Industry preferred.
• SAP knowledge in FI/CO and MM modules preferred.

Responsibilities

• Pursue payment by contacting customers.
• Review AR balances for billing, invoice, and payment accuracy.
• Serve as the main accounting contact for customer accounts.
• Communicate company capabilities, services, policies, and terms to customers.
• Maintain two-way communication between customers and ZIM.
• Coordinate the dunning process and obtain remittance details.
• Investigate and resolve service failures impacting payment timelines.
• Escalate issues to appropriate departments to resolve inquiries.
• Provide invoices and invoice details.
• Support cash flow targets by processing payments and ensuring accuracy.

Skills

Accounts Receivable

Commercial Collections

Customer Communication

Dispute Resolution

Payment Resolution

Tools

SAP FI/CO/MM

Job description

Jobtailor is seeking a skilled Accounts Receivable/Collections specialist in Virginia Beach, VA to manage customer accounts and drive timely payments. The role requires strong AR expertise, knowledge of SAP FI/CO/MM, and familiarity with the shipping sector.

You will liaise with customers, resolve disputes, and coordinate the dunning process to improve cash flow. The position emphasizes accurate billing, detailed communication, and collaboration with Customer Service and Finance teams to ensure