Accounts Receivable / Collections Specialist

ProMach; Fort Worth (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical & dental

Life insurance

Generous PTO

401(k) with company match

Benefits from day one

Job summary

Pro Mach, based in Fort Worth, TX, seeks a Collections Specialist to reduce aging receivables and enhance the cash conversion cycle.

You will interact with customers to collect past due invoices, resolve disputes, process adjustments, and support AR processes. This role requires strong communication and Excel skills, with opportunities for growth within a global packaging leader.

Qualifications

• 2+ years of collections experience required.
• Strong attention to detail and goal orientation.
• Proficiency in Excel, pivot tables, and data imports/exports preferred.
• Experience with AR processes and customer account management a plus.

Responsibilities

• Communicate with customers via calls and/or correspondence to collect on past due invoices.
• Provide customer service regarding collection issues and refunds; process account adjustments and short payments.
• Monitor and maintain customer calls, account adjustments, and small balance write-offs.
• Reduce delinquency for assigned customer accounts and coordinate with Division Controller and Sales Team as needed.
• Collaborate with Division Controller and Management to accelerate collection processes.
• Communicate status of customer accounts to Division Controller & Division Management in a timely manner.
• Establish and maintain cooperative relationships with customers, AR team, and divisions.
• Perform other tasks to support the Accounts Receivable department.

Skills

Collections experience

Attention to detail

Excel proficiency

Customer service

Communication skills

AR knowledge

Education

Accounting degree

Tools

Excel

ERP systems

Accounting software

Job description

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist - whatever drives you.

At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey.

Do we have your attention? Keep reading.

Pro Mach is seeking a talented Collections Specialist to join their Labeling and Coding Team to reduce aging receivables and enhance the cash conversion cycle.

Pro Mach is seeking a talented Collections Specialist to join their Labeling and Coding Team to reduce aging receivables and enhance the cash conversion cycle.

Job Description

• Communicate with customers via calls and/or correspondence to collect on past due invoices.
• Provide customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
• Responsible for monitoring and maintaining Customer calls, account adjustments, and small balance write offs.
• Accountable for reducing delinquency for assigned customer accounts.
• Enlist the efforts of the Division Controller, Sales Team and Management when necessary to accelerate the collection process.
• Must communicate & follow up effectively with the Division Controller and Division Management regarding the status of customer accounts on a timely basis.
• Establish and maintain effective and cooperative working relationships with the Division, Customers and AR Team.
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.

Required Skills

• Two or Four-year degree in Accounting or related field
• 2+ year’s experience in collections; experience handling multiple regions and/or divisions preferred
• Knowledge of billing and collections procedures
• Accounts Receivable knowledge/experience a plus
• Strong attention to detail, goal oriented
• Intermediate knowledge of Excel; spreadsheets, pivot tables and import/export files
• Intermediate knowledge of ERP and/or Accounting software programs
• Excellent customer service and relationship management skills
• Excellent written and verbal communication skills
• Ability to prioritize and manage multiple responsibilities
• Good organizational skills, self-motivated, requires minimal supervision

What’s in it for you?

There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!

Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.

Pro Mach, Inc.

Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day.

ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.