Accounts Receivable/Collections Coordinator

Advantage Service Co; North Little Rock, Northern (AR, KY); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Short-term disability

401(k) retirement plan

Job summary

Advantage Service Company in North Little Rock, AR is seeking an Accounts Receivable/Collections Coordinator to manage invoicing, payments, and collections across the company’s accounts. The role reports to the Controller and sits in the Accounting department.

A strong focus is placed on accuracy, confidentiality, and timely cash flow management. The position requires meticulous attention to detail, ability to multi-task, and experience with AR software.

Qualifications

• Experience handling AR processes and collections workflows.
• Ability to maintain accuracy and confidentiality across multiple records.
• Familiarity with invoicing, payments, and financial reconciliation.

Responsibilities

• Audit, post, and export AR invoices and run monthly statements.
• Enter payments (check, credit card, ACH) and reconcile bank statements.
• Communicate with customers on past-due accounts and document conversations.
• Process commercial billing applications and prepare master agreements.
• Maintain vendor and customer paperwork and ensure proper sign-offs.

Skills

Accounts Receivable

Confidentiality

Communication skills

Billing & payments

Education

Bachelor’s Degree in Business Administration

Tools

QuickBooks Pro

Service Titan

Job description

Accounts Receivable/Collections Coordinator

North Little Rock, AR 72114

Advantage Service Company has been serving the Central Arkansas area since 1980 with installations and service in the HVAC, Plumbing, and Electrical trades. ASC is a member of the Better Business Bureau and the North Little Rock Chamber of Commerce and has been voted the "Best of the Best" by readers of the North Little Rock Times. We are proud of our long tenure with great employees!

Reports To: Controller

Department: Accounting

Job Type: Full-time

Accounts Receivable and Collections Essential Functions:

• Maintains high standards of confidentiality for all employee records and information including but not limited to payroll, benefits, and personnel issues.
• Audit, post, and export all A/R invoices
• Make corrections to invoices as needed in order to process them through the system, resend corrected invoices to customers as needed
• Run monthly statements
• Enter incoming payments: check, credit card, financing, ACH payments
• Track all ACH payments for the month to assist with the reconciliation of bank statement
• Record down payments and forward job information to the manager
• Perform deposits at least twice weekly (M-W-F) and last day of the month
• Process customer credit card refunds
• Contact past due accounts and keep a record of conversations on the billable customer’s profile
• Oversee all accounts with collection agency and assist as needed
• Assist with any billing questions or issues
• Assist Accounts Payable as needed
• Enter all equipment installed with model/serial numbers with warranty details.
• Submit national account invoices via portals with required information per company
• Run specific monthly reports
• Run AR Transactions by Customer weekly
• Process commercial billing applications & prepare master agreements for signature. Send signed copies to vendor and scan/file contract
• Set up our company credentials on commercial account websites & portals along with user accounts for dispatch, techs, and managers
• Guide customers through the finance process, prepare paperwork & file once work is completed
• Post finance payment
• Work with managers to ensure accurate proposal totals to include financing cost per finance plan and company
• Verify available balances for previous customers & prepare paperwork for additional jobs
• File & store all necessary paperwork and submit to finance companies
• Log & track all customers & their paperwork as it leaves the office and when the technician turns the paperwork back in
• Verify all paperwork has been completed properly, that the total on the finance papers matches the invoice, and that the paperwork is signed correctly by the customer
• Complete yearly certification for both Wells Fargo and Greensky
• Create salesmen user accounts with Wells Fargo and Greensky
• Create and maintain company user accounts for Wells Fargo and Greensky

Qualifications:

• Preferred 5 years experience as Accounts Receivable
• Bachelor’s Degree in Business Administration is considered a plus but not required
• Service Titan (Field Service Management Software) experience is a plus
• Knowledge of QuickBooks Pro is preferred
• A self-motivator with the ability to run the books on his/her own accord
• Capacity and track record of engaging in detail-oriented activities and ensuring accuracy
• Capacity and enthusiasm to learn new systems
• Strong leadership skills
• Excellent verbal, written, and interpersonal communication skills
• The ability to multi-task
• Creative problem-solving and research skills
• Comply with local, state, and federal government reporting requirements and tax filings
• Willingness to work in an environment with multiple bosses with varying management styles
• Must be legally authorized to work in the United States on a full-time basis upon hire
• Must have a valid driver’s license and pass a pre-employment drug screen and background check
• Must be able to abide by laws and company rules of confidentiality

Benefits Include:

• Competitive pay.
• Overtime is paid after 40 hours.
• Large portion of employee health insurance paid by employer.
• 75% of employee portion of Dental Insurance paid by the employer.
• $25,000 Basic Life Insurance paid 100% by employer.
• Short-Term Disability paid 100% by employer.
• Additional Voluntary Benefits Available - Including Vision, LTD, Cancer, Accident, and Life Insurance.
• Nine paid holidays.
• Accrued PTO after 60 days.
• 401(k) retirement plan that is vested immediately.
• Profit Sharing Program.
• Employee Assistance Program (EAP).

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. The responsibilities and duties in this job description may be subject to change at any time due to reasonable accommodation or other reasons.

Advantage Service Company is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

Equal Opportunity Employer, including disabled and veterans.