Accounts Receivable Claims Rep, Full Time, Mt. Laurel

Virtua Health; Mount Laurel Township (NJ); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Health care flexible spending accounts

403(b) / 401(k)

Paid time off & sick leave

Life insurance & AD&D

Tuition assistance

Employee assistance program with freec

Job summary

Virtua Health in Mount Laurel, NJ is seeking a Billing Specialist to ensure accurate and timely billing and collections across patient accounts.

You will obtain required documentation, enter charges, post payments, reconcile daily activity, and generate reports. The role requires 1–3 years in billing, fast data entry, and strong customer service skills; familiarity with MS Word/Excel/Access is a plus. This is a hybrid position after orientation.

Qualifications

• 1–3 years of experience in billing, collections, registration, or related hospital/office environment.
• Fast, accurate data entry skills and attention to detail.
• Good organizational skills and attention to details.
• Able to work in a fast-paced environment with excellent customer service and interpersonal skills.
• PC literate with working knowledge of Microsoft Office applications (Word, Excel, Access).

Responsibilities

• Identify items to be billed by procedure and services performed.
• Obtain necessary documentation for billing and pre-certifications.
• Enter all charges and submit bills in accordance withPatient Accounting policy.
• Post payments, perform daily reconciliations, produce daily census, and perform month end close.
• Maintain data in billing management system and update demographics.
• Analyze billing issues to reduce denials and variances.
• Work system generated reports such as residual balance, credits, no-pay.
• Report and resolve variances and inefficiencies, escalating as needed.
• Communicate with various department staff and assist customer service inquiries.
• Maintain open communication with management regarding billing and coding issues.
• Follow up on assigned insurances monthly and track declined claims for appeals.

Skills

Data entry

Organizational skills

Customer service

Interpersonal skills

Microsoft Office

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

Schedule

Monday thru Friday, 7:30am-4pm or 8am-4:30pm.

Schedule

Monday thru Friday, 7:30am-4pm or 8am-4:30pm.

Position is hybrid after completion of 90-day orientation period with successful completion of training.

Summary

Responsible for accurate and timely billing and account collections.

Obtains required billing information / documentation (pre-certifications, codes, insurance information) and enters into database.

Identifies and resolves denied claims, escalating accounts as necessary to ensure timely payment of claims.

Assists customers with billing questions.

Prepares and maintains billing and related reports.

Position Responsibilities

• Identifies items to be billed by procedure and services performed.
• Obtains necessary documentation for billing and obtains pre-certifications.
• Enters all charges and submits bills in accordance with Patient Accounting policy.
• Posts payments, performs daily reconciliations, produces daily census, and performs month end close.
• Maintains data in billing management system, i.e. updating current and adding new demographic information, and ensures that documentation entered is accurate and complete.
• Analyzes, identifies and trends billing issues to proactively reduce denials and variances.
• Works system generated reports such as residual balance, credits, no-pay.
• Reports and resolves variances and inefficiencies, escalating accounts as necessary to resolve billing issues.
• Interacts / communicates effectively with various department staff and assists customer service inquires both internally and externally: liaison with Patient Accounting and Physician billing services, employers and insurance carries to ensure accurate and timely billing process.
• Maintains open communication with management regarding billing and coding issues including documentation, denials/appeals, etc.
• Follows up on assigned insurances on a monthly basis and maintains records of declined claims requiring appeals.

Position Qualifications Required / Experience Required

1-3 years experience in billing, collections, registration, or related hospital / office environment.

Must have fast, accurate data entry skills.

Good organizational skills and attention to details.

Must be able to work in a fast paced environment with excellent customer service and interpersonal skills.

PC literate with a working knowledge of Microsoft Office applications (Word, Excel, Access)

Required Education

High School diploma or equivalent.

Salary

$19.54 - $29.20 Hourly

Benefits

• medical/prescription, dental and vision insurance
• health and dependent care flexible spending accounts
• 403(b) (401(k) subject to collective bargaining agreement)
• paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability
• colleague and dependent life insurance and supplemental life and AD&D insurance
• tuition assistance,
• and an employee assistance program that includes free counseling sessions.

Eligibility for benefits is governed by the applicable plan documents and policies.