Accounts Receivable Auditor

A.-Duie-Pyle,-Inc.; West Chester (Chester County); On-site; USD 40,000 - 60,000; Full time

Job summary

A. Duie Pyle, Inc. is seeking an Accounts Receivable Auditor to manage invoicing accuracy and customer billing information. This role includes responsibilities such as reviewing daily shipments, resolving billing discrepancies, and communicating with customers and internal teams.

The ideal candidate will have a high school diploma or equivalent, along with 3-5 years of experience in billing, collections, or customer service. Proficiency in MS Office and strong analytical skills are essential for this position.

Qualifications

• 3-5 years experience in Billing, Collections or Customer Service.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Reviewing daily shipments that do not meet approved credit criteria.
• Advising assigned AR Representative on Bad Credit shipments.
• Communicating with various internal teams to resolve customer disputes.

Skills

Billing proficiency

Customer service experience

Analytical skills

Time management

Professional communication

MS Office knowledge

Attention to detail

Education

HS Diploma or equivalent

Job description

A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer’s needs.

Position Summary

The Accounts Receivable Auditor is responsible for handling multiple daily reports in order to credit qualify customers, confirm billing information and ensure invoicing accuracy. The Accounts Receivable Auditor also provides Collection & Admin support to the Accounts Receivable team.

Responsibilities

• Reviewing daily shipments that do not meet approved credit criteria and identify accounts that need to be linked to valid accounts. Update the current shipment and the customer masterfile to prevent recurrence of the issue
• Distributing the Driver Collect report to the team upon audit completion
• Making arrangements for customers who do not meet credit criteria to pay in advance of shipment completion
• Advising the assigned AR Representative of any Bad Credit shipments which need to be addressed
• Contacting customers for proper billing instructions and shipment terms verification
• Evaluating credit worthiness of new and existing accounts by reviewing payment trends, credit reports, credit references, and the internet. Update the credit information in the customer masterfile and properly document notes in the system
• Communicating with the appropriate Partner Carrier when a billing discrepancy exists on an interline shipment
• Following up as needed to resolve any discrepancies prior to invoicing
• Updating the customer masterfile as it relates to loading of billto accounts per information provided by Sales, Pricing, Customers and AR representatives
• Working with AR and Billing Leadership to set up customer specific audits when needed
• Scanning pertinent billing information into AR files
• Monitoring incoming correspondence from internal and external customers, either handling or directing to the appropriate team or AR team member for handling
• Interacting with multiple internal teams in order to research and resolve Customer disputes
• Assisting AR Leadership with reporting, projects and process improvement initiatives
• Additional responsibilities as assigned

Qualifications

• HS Diploma or equivalent
• 3-5 years experience in Billing, Collections or Customer Service
• Proficiency in Direct Bill & Freight Payment collections for proper understanding of Customer billing requirements
• Strong analytical and time management skills
• Professional written and verbal communication skills
• Knowledge of MS Office, especially Outlook, Excel, and Word
• Ability to multitask and prioritize in a fast paced environment with strong attention to detail

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.