Accounts Receivable Associate

Alteva RCM; Scottsdale (AZ); On-site; USD 50,000 - 65,000; Full time

Job summary

Alteva RCM is seeking detail-oriented professionals to perform insurance follow-up and collections, ensuring timely account resolution and payer communications. You will manage denial handling, document denial reasons, and maintain precise account notes while meeting daily productivity targets.

Join a collaborative team focused on compliant revenue cycle management for healthcare providers. This role offers growth opportunities and a stable, results-driven environment in the Scottsdale area.

Qualifications

• High School Diploma or equivalent required.
• 0-2 years of experience in physician collections, A/R follow-up, and denial management.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook); experience with reporting and data analysis tools preferred.
• Proven ability to multi-task, prioritize workload, and meet deadlines in a fast-paced environment.

Responsibilities

• Conduct all aspects of insurance follow-up and collections, including account resolution, payer communications, and payer portals and systems usage.
• Work assigned accounts to resolution, including basic denials and appeals.
• Manage a portfolio of accounts under guidance.
• Ensure compliance with payer regulations, company policies, and applicable healthcare laws.
• Partner cross-functionally with internal teams and external stakeholders to optimize revenue cycle performance.
• Follow departmental best practices and processes.
• Identify and document denial reasons.
• Maintain accurate and detailed account notes.
• Meet daily productivity and quality expectations.
• Escalate complex or unresolved issues to Senior Associates or Team Leads.

Skills

Microsoft Office proficiency

Communication skills

Multi-tasking

Education

High School Diploma

Associate/Bachelors preferred

Tools

Payer portals

Reporting tools

Data analysis tools

Job description

At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

• Conduct all aspects of insurance follow-up and collections, including account resolution, payer communications, and utilization of payer portals and systems to ensure accounts are progressing appropriately
• Work assigned accounts to resolution, including basic denials and appeals
• Manage a portfolio of accounts under guidance
• Ensure compliance with payer regulations, company policies, and applicable healthcare laws
• Partner cross-functionally with internal teams and external stakeholders to optimize revenue cycle performance
• Follow departmental best practices and processes
• Identifyand document denial reasons
• Maintainaccurateand detailed account notes
• Meet daily productivity and quality expectations
• Escalate complex or unresolved issues to Senior Associates or Team Leads

About Us

At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

Roles & Responsibilities

• Conduct all aspects of insurance follow-up and collections, including account resolution, payer communications, and utilization of payer portals and systems to ensure accounts are progressing appropriately
• Work assigned accounts to resolution, including basic denials and appeals
• Manage a portfolio of accounts under guidance
• Ensure compliance with payer regulations, company policies, and applicable healthcare laws
• Partner cross-functionally with internal teams and external stakeholders to optimize revenue cycle performance
• Follow departmental best practices and processes
• Identifyand document denial reasons
• Maintainaccurateand detailed account notes
• Meet daily productivity and quality expectations
• Escalate complex or unresolved issues to Senior Associates or Team Leads

Key Performance Indicators (KPIs)

• Maintain or exceed A/R resolution targets (e.g., accounts worked and resolved within established timelines).
• Meet or exceed productivity benchmarks (e.g., accounts worked per day/week based on complexity).
• Demonstrate quality and accuracy standards, minimizing rework and errors in account handling.

Experience & Requirements

• High School Diploma or equivalent required; Associate’s or Bachelor’s degree preferred
• 0-2 years of experience in physician collections, A/R follow-up, and denial management
• Proficiency in Microsoft Office applications (Excel, Word, Outlook); experience with reporting and data analysis tools preferred
• Proven ability to multi-task, prioritize workload, and meet deadlines in a fast-paced environment
• Strong communication and interpersonal skills

Additional Qualifications

• In-depth knowledge of HIPAA regulations and healthcare privacy laws; maintains strict compliance at all times.
• Exceptional attention to detail and organizational skills.
• Ability to work independently while contributing to a team-oriented environment
• Demonstrated problem-solving skills with a proactive and solution-driven approach

Pay Range: $50,000 USD - $65,000 USD

Benefits

Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.