Healthcare Accounts Receivable Associate

Alteva RCM; Ridgefield Park (NJ); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan with employer match

Flexible spending accounts

Paid family leave

Short-term disability

Life insurance

Employee assistance plan

Employee discount program

Employee referral program

Job summary

Alteva RCM in Ridgefield Park, NJ, is hiring an Healthcare Accounts Receivable Associate to manage a portfolio of physician accounts. The role focuses on claim follow-up, collections, and denials management, with a chance to grow within a collaborative revenue cycle team.

Ideal candidates have 0–2 years in A/R follow-up, strong Excel/Office skills, and a detail-oriented, proactive mindset to meet deadlines in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required; Associate's or Bachelor's degree preferred.
• 0-2 years of experience in physician collections, A/R follow-up, and denial management.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook); experience with reporting and data analysis tools preferred.
• Strong communication and interpersonal skills.
• Proven ability to multi-task, prioritize workload, and meet deadlines in a fast-paced environment.
• Exceptional attention to detail and organizational skills.
• Ability to work independently while contributing to a team-oriented environment.
• Demonstrated problem-solving skills with a proactive and solution-driven approach.

Responsibilities

• Manage a portfolio of accounts under guidance.
• Conduct all aspects of claim follow-up and collections, including insurance calls and utilization of payer portals.
• Work assigned accounts to resolution, including basic denials and appeals.
• Maintain accurate, detailed, and timely account notes.
• Partner cross-functionally with internal teams and external stakeholders to optimize revenue cycle performance.
• Follow departmental best practices and processes.
• Meet daily productivity and quality expectations.
• Escalate complex or unresolved issues to Senior Associates or Team Leads.

Skills

Communication skills

Multi-tasking

Attention to detail

Time management

Teamwork

Interpersonal skills

Education

High School Diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Healthcare Accounts Receivable Associate

100 challenger Rd, Ridgefield park, NJ, 07660, suite 114

About Us

At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

Key Responsibilities

• Manage a portfolio of accounts under guidance
• Conduct all aspects of claim follow-up and collections, including insurance calls and utilization of payer portals, ensuring accounts are progressing appropriately towards resolution.
• Work assigned accounts to resolution, including basic denials and appeals
• Maintain accurate, detailed, and timely account notes
• Partner cross-functionally with internal teams and external stakeholders to optimize revenue cycle performance
• Follow departmental best practices and processes
• Meet daily productivity and quality expectations
• Escalate complex or unresolved issues to Senior Associates or Team Leads

Key Performance Indicators

• Account status maintained in good standing per set workflow requirements
• Maintain or exceed A/R resolution targets (e.g., accounts worked and resolved within established timelines).
• Meet or exceed productivity benchmarks (e.g., accounts worked per day/week based on complexity).
• Demonstrate quality and accuracy standards, minimizing rework and errors in account handling.

Experience & Requirements

• High School Diploma or equivalent required; Associate's or Bachelor's degree preferred
• 0-2 years of experience in physician collections, A/R follow-up, and denial management
• Proficiency in Microsoft Office applications (Excel, Word, Outlook); experience with reporting and data analysis tools preferred
• Proven ability to multi-task, prioritize workload, and meet deadlines in a fast-paced environment
• Strong communication and interpersonal skills

Additional Qualifications

• Exceptional attention to detail and organizational skills.
• Ability to work independently while contributing to a team-oriented environment
• Demonstrated problem-solving skills with a proactive and solution-driven approach

Pay Range

$50,000 - $65,000 USD

• health
• dental
• vision
• employee assistance plan
• paid family leave
• short-term disability
• life insurance
• 401(k) plan with employer match
• flexible spending accounts
• employee discount program
• an employee referral program