Accounts Receivable Associate

ADP, Inc.; Melville (NY); On-site; USD 36,000 - 60,000; Full time

Job summary

ADP, Inc. is seeking an Accounts Receivable Associate to support daily cash reporting and posting, balancing deposits, and assisting the medical collections team with claims and denials.

The role focuses on posting daily payments, reviewing claims for accuracy, and retrieving missing information to resolve discrepancies. The position emphasizes teamwork, customer service, and adherence to policies.

Qualifications

• Prior experience with medical payment posting preferred.
• Effective oral and written communication skills.
• Computer proficient in database management and Microsoft Office.

Responsibilities

• Post daily payments to patient accounts.
• Review claims and ensure accuracy.
• Retrieve missing claims information from various sources.
• Identify discrepancies on Explanation of Benefits (EOBs).
• Balance payments posted to original deposit amounts.
• Follow standards, policies, and procedures; escalate compliance issues as needed.
• Provide excellent and professional customer service to internal and external customers.
• Contribute as a team member while meeting deadlines and productivity standards.
• Assist the Collections Department.
• Perform other tasks as assigned by Management.

Skills

Communication

Customer service

Tools

Microsoft Office

Database management

Job description

The Accounts Receivable Associate is responsible for daily cash reporting and balancing payment posting to the deposit amounts, and assisting the medical collections department in claims and denials.

Responsibilities:

• Post daily payments to patient accounts
• Reviews claims and ensures accuracy
• Retrieves missing claims information from various sources
• Identify any discrepancies on the received Explanation of Benefits (EOBs)
• Balance payments posted back to the original deposit amounts
• Maintains work operations and quality by following standards, policies, and procedures; escalates compliance issues to the supervisor
• Provides excellent and professional customer service to internal and external customers
• Functions as a contributing team member while meeting deadlines and productivity standards
• Assists the Collections Department
• Other tasks as assigned by Management

Qualifications:

• Prior experience with medical payment posting preferred
• Effective oral and written communication skills
• Computer proficient in database management and Microsoft Office