Accounts Receivable (AR) Clerk

Spindrift; Newton (MA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life insurance

401k with company match

Monthly cell phone allowance

Product sample allowances

Job summary

Spindrift is seeking an Accounts Receivable Clerk to support cash flow and customer experience. The role focuses on accurate invoicing, cash application, and AR records in a fast-moving CPG environment.

The AR Clerk will work closely with Sales, Supply Chain, and Customer Service to resolve deductions and ensure timely payments. Ideal candidates are detail-oriented with strong problem-solving and communication skills.

Qualifications

• 2+ years of accounts receivable experience (CPG/food & beverage/wholesale preferred).
• Experience with cash application and account reconciliation.
• Strong written and verbal communication skills.

Responsibilities

• Apply incoming payments and research unapplied cash.
• Maintain customer account records and remittances.
• Monitor AR aging and follow up on past-due invoices.
• Prepare AR schedules and reconciliasions to support month-end close.
• Assist with invoice corrections, portal submissions, and AR inquiries.
• Track and research deductions/short pays and coordinate resolution.
• Assist with credit memos and maintain audit trails.

Skills

Accounts Receivable

Attention to detail

Cross-functional communication

Tools

Excel

NetSuite

Job description

The Accounts Receivable (AR) Clerk supports Spindrift’s cash flow and customer experience by ensuring customer invoicing, cash application, and AR records are accurate and timely. This role is ideal for someone who is detail-oriented, enjoys problem solving, and can work cross-functionally in a fast-moving CPG environment where deductions, short pays, and customer compliance requirements are a regular part of AR operations.

Responsibilities

Reporting to the Accounting Supervisor, the AR Clerk’s primary responsibilities are:

Cash Application & Daily AR Operations

• Apply incoming payments (ACH/wire/check/lockbox) accurately and timely; research and resolve unapplied cash.
• Maintain customer account records, including payment activity, remittances, and supporting documentation.
• Monitor the AR aging report; help follow up on past due invoices and resolve payment issues with customers.
• Prepare and maintain AR schedules and reconciliations to support month-end close (AR aging tie-out, unapplied cash, credits, etc.).
• Assisting customer operations with tasks including invoice corrections, portal submissions, and AR inquiries.

Deductions, Short Pays & Customer Discrepancy Resolution (CPG-Focused)

• Track and research deductions/short pays, including pricing, freight, damages, returns, and promotional/trade-related deductions; coordinate with Sales, Supply Chain/Logistics, and Customer Service to validate and resolve.
• Support chargeback management by organizing backup, communicating status, and helping ensure timely resolution and accurate accounting.
• Assist with creating and processing credit memos and maintaining clear audit trails for adjustments.

Controls, Documentation & Continuous Improvement

• Ensure AR activities follow internal controls and documentation standards; support audit requests as needed.
• Identify opportunities to streamline AR processes (e.g., improving remittance capture, standardizing deduction workflows, and enhancing reporting).
• 2+ years of accounts receivable experience (CPG, food & beverage, or wholesale/distribution environments strongly preferred).
• Experience with cash application and account reconciliation; comfort researching discrepancies and following issues through to resolution.
• Strong attention to detail, organization, and follow-through in a deadline-driven environment.
• Clear written and verbal communication skills; ability to work effectively with both internal teams and external customers.
• Intermediate Excel skills (sorting/filtering, pivot tables, lookups).

Preferred Tools & Experience

• Familiarity with ERP/accounting systems (NetSuite preferred, but not required).
• Experience working with customer portals, remittance formats, and/or EDI documentation is a plus.
• Prior exposure to deduction/chargeback processes common in CPG (trade promotions, pricing compliance, returns/allowances).

Working Conditions

• Must be able to work from our Newton, MA office at least 4 days a week.
• The salary range for this position is $55,000 to $65,000 and is dependent upon the candidate’s experience prior to joining Spindrift. In addition, we offer the following compensation and benefits:
• Short-term and long-term incentive programs specific to level and department
• Medical, dental, and vision insurance, with a current employer contribution rate of 80% towards monthly premiums, regardless of plan type selected
• Company-paid life insurance, and a 401k retirement savings plan with a company match
• Monthly cell phone allowance
• Annual allowances for personal use of Spindrift product, health and wellness, professional development, and social justice education
• A host of voluntary benefits including but not limited to additional life insurance, short-term disability and long-term disability insurance, pet insurance, commuter benefits, etc.
• In addition to any paid leave benefits required by regulation, the company provides paid parental leave, vacation, sick, personal, bereavement, community service, and holiday time