Accounts Receivable and Collections Specialist

Kaizen Lab Inc.

Zion (IL)

On-site

USD 60,000 - 85,000

Full time

14 days+

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Full time employment

On site position at All Fleet’s HQ

Job summary

All Fleet Inc. in Zion, Illinois, is seeking an Accounts Receivable and Collections Specialist to own the end-to-end AR process and drive payment collection for a nationwide emergency repair network.

You will invoice customers, track aging, handle disputes, and engage with vendors and internal teams to ensure timely cash flow. A proactive, results-driven approach with Excel proficiency is essential.

Qualifications

Three years of accounts receivable, collections, billing, or related accounting experience.
Proven record of collecting past-due commercial accounts.
Ability to make collection calls and request payment directly.
Strong organizational skills to manage a large volume of invoices and follow ups.

Responsibilities

Prepare and submit customer invoices accurately and on time.
Verify invoices have required POs, approvals, photos, signatures, and supporting docs.
Submit invoices through billing systems and customer portals.
Manage AR aging and plan for past due balances.
Contact customers by phone/email to secure payment and commitments.
Investigate short payments, disputed invoices, and missing POs.
Collaborate with operations, dispatch, and leadership to resolve payment delays.
Reconcile customer accounts and research unapplied payments.

Skills

Excel

Collections

Billing

Customer communication

Tools

Billing systems

Job description

Accounts Receivable and Collections Specialist

Accounts Payable Support

All Fleet Inc.

Zion, Illinois | Full Time | On Site

Own the Financial Finish Line for a Nationwide Operation

Behind every truck we get back on the road is an invoice that must be accurate, submitted, approved, and collected.

All Fleet Inc. is looking for an experienced Accounts Receivable and Collections Specialist who can own that finish line.

All Fleet is a nationally recognized emergency mobile truck and trailer repair company headquartered in Zion, Illinois. Our operation runs 24 hours a day, 365 days a year, supporting commercial fleets through a growing nationwide service network spanning more than 20 states.

Our technicians respond to breakdowns at roadsides, terminals, docks, and customer yards. We also provide scheduled mobile maintenance, DOT inspections, diagnostics, tire service, brake repair, trailer repair, and other services designed to keep commercial equipment moving.

This is a fast paced nationwide operation. Our accounting team must move with the same urgency and accountability as the people serving our customers in the field.

We need someone who can make sure completed work becomes collected revenue.

This Is Not a Passive Accounting Position

We are not looking for someone who sends an occasional statement and waits for the customer to respond.

We need someone who takes ownership of the entire accounts receivable process. That means sending invoices, tracking aging, making collection calls, resolving disputes, documenting commitments, and following through until payment is received.

You should be comfortable asking directly for money while maintaining strong customer relationships. You should know when to be patient, when to push, and when an account needs to be escalated.

You will also help oversee accounts payable by reviewing vendor invoices, tracking due dates, and making sure legitimate company obligations are properly documented and paid.

What You Will Own

Accounts Receivable and Billing

Prepare and submit customer invoices accurately and on time
Verify invoices contain the required purchase orders, approvals, photos, signatures, and supporting documentation
Submit invoices through customer portals and other required billing systems
Manage the accounts receivable aging report and maintain a clear plan for every past due balance
Contact customers consistently by phone and email to secure payment
Obtain firm payment commitments and document every collection activity
Investigate short payments, rejected invoices, missing purchase orders, and billing disputes
Work directly with operations, dispatch, technicians, customers, and leadership to resolve issues delaying payment
Reconcile customer accounts and research unapplied or incorrectly applied payments
Escalate high risk and seriously delinquent accounts before they become larger problems
Provide leadership with accurate updates on aging, disputes, payment commitments, and collection risk
Identify recurring billing problems and help improve the process that caused them

Accounts Payable Support

Review incoming vendor invoices for accuracy and completeness
Confirm bills have the proper approvals and supporting documentation
Track due dates and help ensure obligations are paid according to company priorities
Research pricing differences, duplicate charges, credits, and other discrepancies
Communicate with vendors regarding invoice and payment questions
Maintain organized and accurate accounts payable records
Help prevent missed, duplicate, incorrect, or unauthorized payments

What Success Looks Like

Completed work is invoiced without unnecessary delay
Every past due account has current notes and a defined next step
Collection calls and follow ups happen consistently without reminders
Customer disputes are identified early and driven to resolution
Promised payment dates are tracked and enforced
Past due receivables decrease because you actively manage them
Vendor bills are accurate, organized, and handled on time
Leadership always knows what is owed, what is at risk, and what requires attention
Nothing quietly falls through the cracks

You may be a strong fit if you:

Have at least three years of accounts receivable, business collections, billing, or related accounting experience
Have a proven record of collecting past due commercial accounts
Are confident making collection calls and directly asking for payment
Can be persistent without damaging important customer relationships
Know how to investigate and resolve the underlying reason an invoice has not been paid
Are highly organized and can manage a large volume of open invoices and follow ups
Work with urgency without sacrificing accuracy
Communicate clearly, professionally, and directly
Take ownership instead of waiting for someone to tell you what to do next
Follow through until the issue is completely resolved
Are comfortable holding customers, vendors, and internal team members accountable
Can prioritize effectively when multiple issues require immediate attention
Are proficient with Excel and comfortable learning new accounting, billing, and operational systems

Experience in transportation, trucking, fleet maintenance, roadside repair, towing, logistics, or another high volume service business is strongly preferred.

Why Join All Fleet?

All Fleet is not a small local repair shop operating inside a single market. We are a growing nationwide service organization supporting commercial fleets around the clock.

The work is fast, the problems are real, and strong performers have the opportunity to make a visible impact.

In this position, you will:

Join a company with an expanding national presence
Work from our corporate headquarters in Zion
Have direct ownership over work that affects company cash flow
Collaborate with operations across multiple markets and time zones
Be trusted to identify problems and drive solutions
Work in an environment where initiative and measurable results are recognized
Have the opportunity to grow as the company continues expanding

If you want to sit quietly, complete a checklist, and disappear into the background, this probably is not the right position.

If you want responsibility, visibility, and the opportunity to help strengthen the financial engine behind a nationwide operation, we want to meet you.

Compensation and Benefits