Accounts Receivable and Collections Representative

Esri; Redlands (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Esri's Finance and Accounting team in Redlands, CA is seeking an Accounts Receivable specialist to maintain current AR information for customers and support payment processes.

You will work in a fast-paced, collaborative environment, applying your problem-solving and research skills to assist domestic or international customers across industries. This role offers growth within the department and organization.

Qualifications

• 2+ years of experience in collection account management.
• Strong communication across phone, email, and Microsoft Teams; prioritize and multitask with high attention to detail.
• Ability to work in a fast-paced environment.
• Basic knowledge of Microsoft Office (Word, Outlook; Excel bonus).
• Visa sponsorship is not available; must be authorized to work in the US.
• High school diploma or equivalent.

Responsibilities

• Apply payments, reconcile accounts, and resolve differences.
• Contact customers by phone and written correspondence.
• Maintain statement of accounts for assigned customers.
• Complete credit reviews for new and existing customers.
• Process all aspects of customer account maintenance.
• Recommend credit limits, credit holds, and release orders.

Skills

Communication

Attention to detail

Multitasking

Team collaboration

Education

High school diploma

Tools

Microsoft Word

Microsoft Outlook

Microsoft Teams

Excel

Job description

Join our Finance and Accounting division to put your experience to use in our Accounts Receivable team maintaining current and accurate accounts receivable information for Esri customers.

You’ll work in a fast-paced, collaborative environment, using your problem-solving and research skills to assist domestic or international customers in a variety of industries. This position has advancement potential within the department and other areas throughout the organization.

Join our busy collaborative team onsite at our stunning campus in Redlands, CA.

Responsibilities

• Apply payments, reconcile accounts, and resolve differences
• Contact customers by phone and written correspondence
• Maintain statement of accounts for assigned customers
• Complete credit reviews for new and existing customers
• Process all aspects of customer account maintenance
• Recommend credit limits, credit holds, and release orders

Requirements

• 2+ years of experience in collection account management
• Strong communication skills across phone, email, and Microsoft Teams, with the ability to prioritize and multi‑task effectively while maintaining high attention to detail
• Ability to work in a fast-paced environment
• Motivation and passion for getting work done in a consistent and thoughtful way, both independently and collaboratively
• Basic knowledge of Microsoft Office applications (Word, Outlook; bonus points for Excel)
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US
• Due to the nature of this role, employment may be contingent upon successful completion of a background check, which may include a credit check where legally permitted, in accordance with applicable laws.
• High school diploma or equivalent

Recommended Qualifications

• Minimum typing speed of 25 wpm
• Experience working in corporate collections
• Knowledge of SAP and Salesforce

#LI-JH2

#LI-onsite

Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 64 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one c omponent of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is

$21.50 - $31.20 USD

About Esri

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here .

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [e-mail] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.