Accounts Receivable Analyst

Mauser Packaging Solutions; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Opportunities for growth and development

Innovative work environment

Commitment to sustainability

Job summary

A leading packaging company in Atlanta seeks a Customer Accounting Specialist responsible for managing customer accounts and reconciling disputes. You will analyze account trends, handle cash applications, and ensure compliance with GAAP and SOX regulations. Strong analytical skills, ERP experience, and excellent communication are key for this role, which offers opportunities for growth within a dynamic team focused on innovation and sustainability.

Qualifications

• Degree or equivalent experience preferred.
• Knowledge of GAAP and SOX requirements.
• Experience with business-to-business transactions.

Responsibilities

• Monitor and analyze customer accounts daily.
• Research cash application matters.
• Negotiate and structure payment plans for approval.

Skills

Good verbal and written communication

Strong financial and accounting analytical skills

Proficient in Microsoft Office

Experience in cash application research

Education

Degree in Business, Finance or Accounting

Tools

ERP systems (Solomon, SAP, QAD)

Microsoft Excel

Job description

Customer Accounting Specialist (Accounts Receivable)

Job Description

This role is responsible for researching and reconciling customer disputes, payments, credits, invoices, and contracts to reflect the proper status and balance of the customer's account receivable and ensure payment recovery on invalid short payments/claims. Disputes are researched utilizing various ERP systems (Solomon, SAP or QAD), customer and third‑party websites, and working with external and internal business partners. The position handles significant high volumes which require a sense of urgency in decision making and a self‑starter requiring minimal supervision. Analyze historical customer payments and disputes to identify trends, issues, and determine root causes using multiple systems and customer‑supplied information.

Responsibilities

• Monitor and analyze customer accounts daily to identify trends, discrepancies, and risks for a high‑volume portfolio.
• Evaluate credit worthiness of accounts and determine proper account credit hold or releases.
• Research cash application matters in customer accounts.
• Evaluate aged items for recommendation of bad debt write‑off and refund analysis.
• Identify offsetting adjustments to ensure customer account balances are properly stated.
• Contact customers to secure payment on overdue balances and/or issue resolution on open items.
• Provide guidance and support to Sales and Operations Managers, Logistics, Common Carrier(s), and Distribution Operations concerning the release of orders for accounts that have aged accounts receivable.
• Maintain strong cross‑functional communication with Sales, Logistics, and Management regarding identified account risks, potential credit concerns, disputes, and customer comments. Identify and escape as necessary.
• Track customer deductions and short‑pay issues through resolution.
• Ensure adherence to GAAP, SOX and Mauser policies and procedures.
• Ensure proper SOX documentation on customer accounts, credit memo issuance, and approvals.
• Support the monthly audits of deductions, payments, and write‑offs.
• Identify and assist in the preparation of accounts for placement with collection agencies or 3rd Party activity.
• Manage assigned portfolio to reduce exposure and mitigate risk.
• Negotiate and structure payment plans for review and approvals.
• Ensure customer accounts are accurately stated in adherence to US GAAP.
• Recommend write‑offs for uncollectable open invoices and disputed balances.

Requirements

• Degree in Business, Finance or Accounting preferred; or equivalent experience.
• Knowledge or experience in business‑to‑business with ERPs such as Solomon, Oracle, SAP, QAD, etc.
• Good verbal and written communication, as the AR portfolios have high volume customer interaction.
• Experience or understanding of cash application research and analysis.
• Experience or knowledge of working with cross‑functional groups and different levels of employees throughout the organization to achieve business results effectively and professionally.
• Knowledge or experience of GAAP and SOX requirements.
• Proficient in Microsoft Office: Excel, Word, PowerPoint with intermediate to advanced Excel skills.
• Knowledge or experience of standard and specialized credit and collection procedures.
• Strong financial and accounting analytical skills.
• Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
• Strong organizational skills: ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization.

About Us

Do you want to work with people who are dedicated to innovation and making the world a better place? Do you want to build a career with a company that provides opportunities for growth and development?

Mauser Packaging Solutions is that company. Our mission is to help our customers achieve better sustainability with their packaging. And we do that by giving our people the opportunity to do important work, solve interesting problems and be part of a diverse, forward‑looking team.

At Mauser Packaging Solutions, you can be proud to work for a company that’s always striving to innovate and serve customers better—and help them be better stewards of the environment.

Whether you’re a seasoned professional—or just beginning your career—there’s a place where you can help make a difference at Mauser Packaging Solutions. Join us!

Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.