Accounts Receivable

Palm Beach Orthopaedic Institute; Town of Florida (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Health insurance

Life insurance

Paid time off

Vision insurance

Dental insurance

Disability insurance

Job summary

A medical group in Florida is seeking a full-time Billing / Collections Representative. This role provides telephone customer service in a high-volume environment, responding to patient billing inquiries and managing collections. The ideal candidate should have experience in medical billing, knowledge of insurance plans, and excellent communication skills. A high school diploma is required, with a preference for some college education. This position is a full-time role with benefits including health and life insurance.

Qualifications

• Minimum one year of medical billing / collections experience.
• Orthopaedic experience preferred.
• Working knowledge of anatomy and physiology.

Responsibilities

• Provide telephone customer service regarding patient billing questions.
• Manage and follow up on insurance denials and collections.
• Interpret and respond to Explanation of Benefits (EOB).

Skills

Knowledge of medical billing/collection practices

Excellent written and verbal communication

Customer relations

Knowledge of ICD10-CM and CPT-4 manuals

Knowledge of traditional insurance plans

Education

High school diploma or equivalent

Some college preferred

Tools

EMR/EPM system

Google Workspace

Job description

Description

• The Billing / Collections Representative provides telephone customer service in a high-volume environment by responding to patient billing questions as well as working payor denials and collections on patient accounts.
• Interpretation of Explanation of Benefits (EOB); responding to billing questions or requests for information
• Working denials from insurance companies and managing the Physician’s Accounts Receivables by handling patient and insurance account follow-up,
• Providing related telephone customer service to patients and insurance carriers with a high volume of incoming and outgoing telephone calls.
• Responding to questions about an insurance company Explanation Of Benefits (EOB) - responding to requests for information, handling patient and insurance account follow-up, grievance process if payment is denied or is less than the amount billed.
• 401(k)
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Orthopedic Accounts Receivable / Collections Specialist

• The Billing / Collections Representative provides telephone customer service in a high-volume environment by responding to patient billing questions as well as working payor denials and collections on patient accounts.
• Interpretation of Explanation of Benefits (EOB); responding to billing questions or requests for information
• Collecting patient balances
• Working denials from insurance companies and managing the Physician’s Accounts Receivables by handling patient and insurance account follow-up,
• Providing related telephone customer service to patients and insurance carriers with a high volume of incoming and outgoing telephone calls.
• Responding to questions about an insurance company Explanation Of Benefits (EOB) - responding to requests for information, handling patient and insurance account follow-up, grievance process if payment is denied or is less than the amount billed.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Requirements

• Knowledge of medical billing/collection practices.
• Knowledge of medical practices, terminology and organization services.
• Knowledge of traditional insurance plans, HMO/PPO’s, Medicare, Medicaid, and Worker’s Comp.
• Working knowledge of anatomy and physiology, and medical terminology.
• Knowledge of ICD10-CM and CPT-4 manuals to research/verify diagnosis codes (ICD-10) and/or procedure codes (CPT-4).
• Knowledge of computerized billing, EMR/EPM system. Google workspace and Athena experience a plus!
• Excellent written, verbal communication and customer relations a must.

Education: High school diploma or equivalent. Some college preferred.

Experience: Minimum one year of medical billing / collections experience. Orthopaedic experience preferred.

Job Type: Full-time

Schedule: 8AM - 5PM | Monday to Friday

On site: Palm Beach Gardens location