Accounts Payable Associate

Advocate Health; Charlotte (NC); On-site; USD 50,000 - 75,000; Full time

Job summary

Advocate Health in Charlotte, NC seeks an Accounts Payable Specialist to manage daily invoice processing, resolve discrepancies, and support procure-to-pay activities within a healthcare setting. You will interact with suppliers, internal departments, and ERP systems to ensure timely payments and accurate records.

The role requires 1–3 years of related experience, proficiency in MS Office, and strong communication and analytical skills to support strategic sourcing initiatives.

Qualifications

• 1–3 years of related field experience.
• Healthcare or finance background preferred.

Responsibilities

• Manage daily accounts payable tasks and prioritize work to ensure timely invoice processing.
• Resolve invoice discrepancies in line with AP policies and contracts.
• Utilize ERP, GHX, Remitra, and supplier portals to audit invoices and clear holds.
• Collaborate with Supply Chain and departments to fix procure-to-pay issues causing delays.
• Serve as primary contact for supplier inquiries and statements.

Skills

ERP systems

MS Office

Communication skills

Healthcare procurement

Analytical mindset

Teamwork

Problem solving

Data interpretation

Purchasing software

Accounts Payable

Education

High School Diploma

Tools

ERP systems

MS Office

Job description

Major Responsibilities:

• Independently manage and prioritize daily work to facilitate processing of invoices to suppliers to procure supplies, services, and capital equipment. Review and resolve discrepancies related to invoices to ensure completeness, accuracy, and compliance with accounts payable policies, contract agreements, and in alignment with strategic sourcing initiatives.
• Responds to, and coordinates with departments related to critical suppliers to ensure invoices are paid efficiently and timely to ensure orders are not interrupted and invoices are paid according to terms.
• Proactively utilize accounts payable platforms such as ERP, GHX, Remitra, and supplier websites to review and audit invoices and resolve discrepancies and potential credit holds impacting patient care and communicate appropriately with departments and suppliers.
• Collaborates with Supply Chain and internal customers to investigate/identify procure-to-pay discrepancies to mitigate supply disruption and payment delays.
• Researches, analyzes and resolves internal and external (supplier) customer inquiries. Performs supplier statement review and analysis and serves as the main point of contact for supplier related questions and issues.
• Serves as a liaison between Procurement, Supply Chain Operations, Accounts Payable, Master Data Integrity, internal customers, and suppliers to resolve invoice match exceptions.
• Performs payment analysis and resolves payment discrepancies by partnering with departments, teammates and suppliers as needed.
• Utilize and manage supplier and department inquiry tickets within online ticketing system.
• Evaluates customer needs and makes independent decisions to resolve customer concerns, acts as a liaison between internal customers and suppliers. Ability to work independently, analyze concerns, and solve problems in a straightforward manner, providing possible solutions using good judgement and subject matter expertise.
• Understands and contributes to department KPI’s by continuing to develop and expand on capabilities, experience, and knowledge in related Accounts Payable job functions. Accountable for own contributions and task completion.
• Exhibits and demonstrates the knowledge and ability to answer and direct all customer inquiries, Procure to Pay requirements, and ERP related questions. Responsible for performing a wide variety of job assignments related to job discipline.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• High School Diploma

Experience Required:

• 1–3-year minimum experience in related field. May be waived based on candidate qualifications or educational focus.
• Business administration, healthcare administration, accounting, supply chain, or finance. Experience in healthcare field can be used in lieu of degree within the noted field of study.

Knowledge, Skills & Abilities Required:

• Ability to work in a team environment and collaborate with a variety of professionals.
• Solid problem-solving ability, must be able to think critically and make independent decisions.
• Proficient knowledge of purchasing software and enterprise resource planning (ERP) systems.
• Proficient use of MS Office (Word, Excel and Outlook.
• Exceptional communication skills both oral and written, with ability to effectively speak with all levels of staff.
• Knowledge of Accounts Payable and Procurement processes and procedures, ideally in a healthcare setting.
• Analytical mindset with the ability to gather and interpret data to drive informed decision-making.
• Ability to manage a high level of stress and maintain composure, prioritize workloads, multi-task, and deliver superior customer service.

Physical Requirements and Working Conditions:

• This position requires minimal travel, therefore, will be exposed to weather and road conditions.
• Operates all equipment necessary to perform the job.
• Exposed to a normal office environment.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.