Accounts Payable Analyst

Advocate Health; Oak Brook (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Advocate Health seeks an Accounts Payable Analyst to manage invoices and complex AP tasks within the enterprise AP structure. This role supports a centralized AP team to ensure timely payments for goods, services and capital equipment in line with Procure to Pay policies.

You will collaborate with Supply Chain, departments and suppliers, resolve discrepancies, and promote process improvements using ERP, GHX, Remitra and related tools to keep patient care uninterrupted.

Qualifications

• 3-year minimum experience in related field.
• Experience with supplier statement reconciliation.
• Experience in a large, matrixed organization.
• Experience with Salesforce ticketing system or comparable supplier management system.
• Healthcare accounts payable experience preferred.

Responsibilities

• Manage and prioritize daily invoicing work to suppliers.
• Resolve invoice discrepancies and ensure compliance with AP policies.
• Support process improvements and technology implementations.
• Coordinate with departments to ensure timely payments and avoid interruptions.
• Review supplier statements and serve as main supplier contact for inquiries.
• Collaborate with Procurement, Supply Chain, AP to resolve match exceptions.

Skills

ERP systems

MS Office

Advanced Excel

Communication skills

Analytical thinking

Team collaboration

Education

Bachelor’s degree or equivalent

Tools

Salesforce ticketing system

Job description

The Accounts Payable Analyst facilitates the overall management of invoices and more complex accounts payable functions for an assigned service-line and/or functionally aligned team within the enterprise Accounts Payable structure. Support a focused, cost effective, and centralized accounts payable department for efficient and timely payment of invoices related to the purchase of goods, services, or capital equipment in accordance with Procure to Pay policies and procedures. Demonstrate a higher degree of knowledge and experience withing Advocate Health Accounts Payable department and is versatile to complete tasks across multiple Accounts Payable service lines. Deliver the highest service level and operational efficiencies to ensure quality patient care and provide support to clinical and non-clinical department teammates.

Major Responsibilities

• Independently manage and prioritize daily work to facilitate processing of invoices to suppliers to procure supplies, services, and capital equipment.
• Review and resolve discrepancies related to invoices to ensure completeness, accuracy, and compliance with Accounts Payable policies, contract agreements, and in alignment with strategic sourcing initiatives.
• Advances Accounts Payable initiatives assisting with team development, training, onboarding, and implementation of all existing and new technology. Works closely with Accounts Payable Associates and management to identify process improvements opportunities.
• Responds to, and coordinates with departments related to critical suppliers to ensure invoices are paid efficiently and timely to ensure orders are not interrupted and invoices are paid according to terms.
• Proactively utilize accounts payable platforms such as ERP, GHX, Remitra, and supplier websites to review and audit invoices and resolve discrepancies and potential credit holds impacting patient care and communicate appropriately with departments and suppliers.
• Collaborates with Supply Chain and internal customers to investigate/identify procure-to-pay discrepancies to mitigate supply disruption and payment delays.
• Researches, analyzes and resolves internal and external (supplier) customer inquiries. Performs supplier statement review and analysis and serves as the main point of contact for supplier related questions and issues.
• Serves as a liaison between Procurement, Supply Chain Operations, Accounts Payable, Master Data Integrity, internal customers, and suppliers to resolve invoice match exceptions.
• Performs payment analysis and resolves payment discrepancies by partnering with departments, teammates and suppliers as needed.
• Utilize and manage supplier and department inquiry tickets within online ticketing system.
• Responsible to analyze supplier electronic data files and format to appropriate ERP system layout to upload and process for payment and/or monthly accruals.
• Evaluates customer needs and makes independent decisions to resolve customer concerns; acts as a liaison between internal customers and suppliers. Ability to work independently, analyze concerns, and solve problems in a straightforward manner, providing possible solutions using good judgement and subject matter expertise.
• Understands and contributes to department KPI’s by continuing to develop and expand on capabilities, experience, and knowledge in related Accounts Payable job functions. Accountable for own contributions and task completion.
• Exhibits and demonstrates the knowledge and ability to answer and direct all customer inquiries, Procure to Pay requirements, and ERP related questions with the added ability to provide training as needed. Responsible for performing a wide variety of job assignments related to job discipline.

Licensure, Registration, and/or Certification Required

None Required.

Education Required

Bachelor’s degree preferred, or 3 years of direct relevant work experience in healthcare accounts payable will be considered in lieu of a degree.

Experience Required

3-year minimum experience in related field. May be waived based on candidate qualifications or educational focus. 3 years minimum required experience in Accounts Payable, contracting, procurement, or supply chain in a healthcare setting. Non-healthcare industry experience will be considered in lieu of direct healthcare experience.

• Experience with supplier statement reconciliation
• Experience in a large, matrixed organization
• Experience with Salesforce ticketing system or comparable supplier management system preferred.

Knowledge, Skills & Abilities Required

• Ability to work in a team environment and collaborate with a variety of professionals.
• Solid problem-solving ability, must be able to think critically and make independent decisions.
• Proficient knowledge of purchasing software and enterprise resource planning (ERP) systems.
• Proficient use of MS Office Word, Excel and Outlook.
• Exceptional Excel skills, X lookup, V lookup, Pivot tables
• Exceptional communication skills both oral and written, with ability to effectively speak with all levels of staff.
• Knowledge of Accounts Payable and Procurement processes and procedures, ideally in a healthcare setting.
• Analytical mindset with the ability to gather and interpret data to drive informed decision-making.
• Ability to manage a high level of stress and maintain composure, prioritize workloads, multi-task, and deliver superior customer service.

Physical Requirements and Working Conditions

This position requires minimal travel, therefore, will be exposed to weather and road conditions.

Operates all equipment necessary to perform the job.

Exposed to a normal office environment.

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.