Accounts Maintenance & Records Specialist

Usbank; Providence (RI); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation and holidays

Disability coverage

Job summary

U.S. Bank is seeking a detail-oriented document processing specialist to support customer accounts in Spokane. You will handle account information updates, data entry, and reporting while delivering reliable service to customers.

The role emphasizes accuracy, multitasking, and strong communication. A high school diploma and 3–5 years of clerical experience are preferred, with proficiency in MS Office and customer service skills.

Qualifications

• High school diploma or equivalent is required.
• Typically 3–5 years of clerical and customer service experience.
• Proficiency with Microsoft Office and basic software/record-keeping systems.

Responsibilities

• Enter new account information and update existing accounts.
• Record transactions and prepare reports.
• Provide responsive customer service and resolve inquiries or issues.

Skills

Customer service skills

Multitasking and prioritization

Communication skills (oral & written)

Proficient in MS Office

Problem solving and escalation

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

U.S. Bank is seeking a detail-oriented document processing specialist to support customer accounts in Spokane. You will handle account information updates, data entry, and reporting while delivering reliable service to customers.

The role emphasizes accuracy, multitasking, and strong communication. A high school diploma and 3–5 years of clerical experience are preferred, with proficiency in MS Office and customer service skills.