Account Services & Records Specialist

Usbank; Owensboro (KY); On-site; USD 28,000 - 30,000; Full time

Job summary

U.S. Bank is seeking a detail-oriented clerk to support customer accounts. You will handle document processing, data entry, and record keeping across various products and services.

The role emphasizes thorough knowledge of procedures and strong customer service skills. Responsibilities include entering new account information, updating existing records, answering inquiries, and assisting with reports. Candidates should have high school diploma and 3–5 years clerical experience, with proficiency

Qualifications

• High school diploma or equivalent.
• Typically three to five years of clerical and customer service experience.
• Proficient with Microsoft Office and general clerical tasks.

Responsibilities

• Perform document processing and record keeping for customer accounts.
• Enter new account information and update existing records.
• Respond to customer inquiries and resolve routine problems.

Skills

Customer service

Multitasking

Attention to detail

Clerical tasks

Education

High school diploma or equivalent

3-5 years clerical experience

Tools

Microsoft Office

Job description

U.S. Bank is seeking a detail-oriented clerk to support customer accounts. You will handle document processing, data entry, and record keeping across various products and services.

The role emphasizes thorough knowledge of procedures and strong customer service skills. Responsibilities include entering new account information, updating existing records, answering inquiries, and assisting with reports. Candidates should have high school diploma and 3–5 years clerical experience, with proficiency