Accounting Specialist Supervisor (WWS BOD)

Broward County Government; Pompano Beach (FL); On-site; USD 52,000 - 76,000; Full time

Job summary

Broward County Government seeks an Accounting Specialist Supervisor for the Water and Wastewater Services division in Pompano Beach. This entry‑level supervisory role performs general accounting, prepares reports, and handles revenue protection, delinquent accounts, and journal entries in compliance with accounting standards.

Duties include contacting customers for payments, monitoring sewer‑only accounts, processing refunds, overseeing workflows, and producing reconciliations; strong verbal,

Qualifications

• Two years in accounts payable, accounts receivable, bookkeeping or closely related experience including six months lead work/supervisory experience.
• Florida driver's license in good standing.

Responsibilities

• Processes payments, reviews supporting documentation, inputs transactions and oversees production levels.
• Assists with procedures, responds to inquiries, and prepares reports for reconciliation and inquiries.
• Creates reports for vendor and ledger accounts and supervises staff performance and training.
• Resolves payment issues and supports other agencies with information and problem resolution.

Skills

Verbal communication

Written communication

Interpersonal skills

Computer skills

Lead / Supervisory experience

Education

Associate's Degree or higher in Business, Public Administration or related field

Certified Collections or Debt Specialist

Certified Bookkeeper (CB)

Certified Customer Service Professional (CCSP)

Experience handling delinquent account collections

Experience using Peace Plus or similar utility billing software

Experience conducting title-searches

Experience using PeopleSoft or similar financial management software

Tools

Peace Plus

PeopleSoft

Job description

Requirements And Preferences

The Broward County Board of County Commissioners is seeking qualified candidates for the position of:

Accounting Specialist Supervisor - Water and Wastewater Services

Please Note: This announcement will remain open until a sufficient number of applications are received and may close at any time.

The Water & Wastewater Services Business Operations Division is seeking a self-motivated Accounting Specialist Supervisor. This entry-level position requires general accounting experience and will be responsible for performing general accounting work, preparing accounting reports, working on revenue protection activities, collecting delinquent water and wastewater utility account payments, entering journal entries for approval, and ensuring that accounting transactions are completed in compliance with accepted accounting standards, policies, and procedures.

Requirements And Preferences

The Broward County Board of County Commissioners is seeking qualified candidates for the position of: Accounting Specialist Supervisor - Water and Wastewater Services

Please Note: This announcement will remain open until a sufficient number of applications are received and may close at any time.

The Water & Wastewater Services Business Operations Division is seeking a self-motivated Accounting Specialist Supervisor. This entry-level position requires general accounting experience and will be responsible for performing general accounting work, preparing accounting reports, working on revenue protection activities, collecting delinquent water and wastewater utility account payments, entering journal entries for approval, and ensuring that accounting transactions are completed in compliance with accepted accounting standards, policies, and procedures.

Duties for this position include but are not limited to: contacting customers to obtain utility payments and establish payment arrangements; monitoring "sewer-only" accounts to ensure that customers are connected to utility systems and current with monthly payments; processing utility refunds for WWS; monitoring third‑party payment contracts between WWS and municipalities; researching and resolving un‑cashed and stale‑dated checks items; preparing spreadsheets for new WWS "sewer-only" customers to ensure compliance with utility connection and payment procedures; and using the WWS Peace Energy billing system to cross reference delinquent accounts and transfer balances to existing customer accounts.

The Accounting Specialist Supervisor also interact with internal/external customers in person, over the phone/email, and revenue protection functions continue and preventing utility accounts from becoming 120 days delinquent. Excellent verbal, written, interpersonal, and computer skills are a must.

General Description

Oversees the operations of sections to ensure proper procedures are being followed, accurate payments are posted, excellent customer service is provided, and the Division records are secure.

Works under general supervision, independently developing work methods and sequences.

Minimum Education And Experience Requirements

Requires two (2) years in accounts payable, accounts receivable, bookkeeping or closely related experience including six (6) months lead work/supervisory experience.

Special Certifications and Licenses

A valid Florida Driver's License in good standing is required for duration of hire.

Preferences

• Associate's Degree or higher in Business, Public Administration or closely related field.
• Certified Collections or Debt Specialist
• Certified Bookkeeper (CB)
• Certified Customer Service Professional (CCSP or other recognized Customer Service Certification)
• At least one (1) year of experience handling delinquent account collections and/or skip‑tracing
• At least one (1) year of experience using Peace Plus or a similar utility billing software
• At least one (1) year of experience conducting title‑searches
• At least one (1) year of experience using People Soft or a similar financial management software

SCOPE OF WORK

Duties And Responsibilities

Processes payments, reviews supporting documentation, inputs transactions, assists with difficult payments, and over sees production levels and efficiency; reviews, creates, updates, and implements procedures. Attends to inquiries from customers, management, vendors; reviews research and corrects errors relating to payments, resolves payment matters for staff and staff of other agencies, responds to public records requests. Creates reports from the accounting database for reconciliation of ledger accounts, vendor accounts and for use in responding to various inquiries; creates reports for production statistics. Reviews and directs work flow by assigning duties for payment processing to each staff; amends and/or creates operating procedures as needed; researches, gathers information and provides response and resolution to inquiries and/​or problems; reports progress and production statistics to manager. Assigns duties, reviews work, and resolves problems for subordinate staff; provides training to staff when needed and training to other agencies' staff when needed to foster the efficient process of payments; completes performance appraisals and discipline; assists other agencies with information, instruction, and problem