Accounting -Patient Accounts Supervisor

JSSA; Rockville (MD); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life-ADD/Disabil

403(b) retirement savings plan with a

Work-life balance and collaborative

Job summary

JSSA in Rockville, MD is seeking an experienced healthcare billing supervisor to lead our patient accounts team on a full-time basis. The role reports to the Director of Patient Accounts and oversees posting of payments, review of billing and denials, and resolution of aging receivables.

You will manage a team of patient account specialists, address complex payer issues, monitor data entry, and collaborate with clinicians to ensure accurate billing and timely collections.

Qualifications

• AA or BS degree required.
• Minimum five years’ experience processing third-party billings and collecting reimbursement; two years of supervisory experience.
• Knowledge of third-party billing and reimbursement requirements.
• Excellent customer service and communication skills.
• Proficient with Microsoft Office with advanced Excel.

Responsibilities

• Assist team with system issues to record/reconcile activities in clients’ accounts.
• Review the AR weekly to resolve outstanding AR.
• Verify client’s eligibility and benefits and obtain necessary authorizations for all payers as needed.
• Generate weekly batches to be submitted to insurance and follow up on held claims.
• Review and approve Patient Statements prior to mailing.
• Oversee insurance/client posting payments activities performed by Patient Accounts staff.
• Review client and third-party billings for accuracy.
• Make corrections to billings and client accounts as needed.
• Work closely with the department clinicians to resolve third party payer issues.
• Answer incoming client and third-party inquiries via phone and/ or mail correspondence.
• Identify and resolve credit balance accounts.
• Process account adjustments, which correspond with payments and denials received from insurance companies.

Skills

Customer service

Communication skills

Education

AA or BS Degree

Tools

Excel

Microsoft Office

Job description

JSSA is looking for an experienced healthcare billing supervisor to join our patient accounts team full-time in our Rockville office. This role will report to the Director of Patients Accounts and supervise a team of patient account specialists; oversee the posting of insurance and client payments to the proper accounts; review client and third-party billing/collection activities; deal with complicated denials; analyze aging receivable; and monitor the automated data entry activities.

Responsibilities will include but not be limited to:

• Assist team with system issues to record/reconcile activities in clients’ accounts
• Review the AR weekly to resolve outstanding AR
• Verify client’s eligibility and benefits and obtain necessary authorizations for all payers as needed
• Generate weekly batches to be submitted to insurance and follow up on held claims
• Review and approve Patient Statements prior to mailing
• Oversee insurance/client posting payments activities performed by Patient Accounts staff
• Review client and third-party billings for accuracy
• Make corrections to billings and client accounts as needed
• Work closely with the department clinicians to resolve third party payer issues
• Answer incoming client and third-party inquiries via phone and/ or mail correspondence.
• Identify and resolve credit balance accounts.
• Process account adjustments, which correspond with payments and denials received from insurance companies.

Qualifications:

• AA or BS Degree
• Minimum of five years’ experience processing third party billings and collecting appropriate reimbursement and 2 years of supervisory experience
• Knowledge of third-party billing and reimbursement requirements.
• Exceptional customer service and communication skills
• Proficient with Microsoft Office with advanced knowledge of Excel
• Experience with electronic billing

We Offer:

• Starting salary $70,000
• Medical/Prescriptions/Dental/Vision/Life-ADD/Disability
• Holiday/Vacation/Personal/Sick Pay
• 403(b) retirement savings plan with match
• Work-life balance and collaborative team environment
• Many opportunities for personal and professional development
• and more...