Accounting Operations Supervisor - Bureau of Motor Vehicles

Department of Marine Resources; Augusta (ME); Sur place; USD 33 000 - 46 000; Plein temps

Résumé du poste

Department of the Secretary of State – Bureau of Motor Vehicles in Augusta, Maine is seeking an Accounting Operations Supervisor. The role supervises the General Processing team, ensuring consistent processing, timely completion of tasks, and adherence to deadlines.

Collaboration with the Managing Staff Accountant and leadership is essential. The position emphasizes staff development, process improvements, and providing accurate, courteous service to internal and external stakeholders.

Qualifications

• Experience leading accounting operations and supervision of staff.
• Strong analytical and judgment skills with attention to accuracy.

Responsabilités

• Lead the General Processing team to ensure consistent processing and prevent backlogs.
• Supervise and develop direct reports by setting expectations, monitoring performance, and developing staff.
• Keep track of the team’s work and balance workload to meet priorities and deadlines.
• Maintain regular communication with Accounting Unit leadership and others.
• Serve as SME for General Processing functions, including accounts payable, billing, deposits, scanning, BIE entry, and other processes.
• Handle inquiries from internal and external stakeholders and assist in troubleshooting.

Connaissances

Organization & Follow-Through

Attention to Detail

Problem-Solving

Adaptability

Customer Service

People Leadership

Communication

Operational Leadership

Team Building

Emotional Intelligence

Description du poste

Position: Accounting Operations Supervisor

Department : Secretary of State - Bureau of Motor Vehicles

Division: Administration & Finance Division

Location: Augusta, Maine

Schedule: Monday - Friday

Job Class: Business Manager I - 0041

Grade: 21

Salary: $23.65 - $33.39

Closing Date: November 16, 2026

Join Our Team at the Department of the Secretary of State: At the Department of the Secretary of State, we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and offer great benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact on the lives of our citizens.

Are you ready to make a difference? We are looking for dedicated and collaborative individuals who thrive in a dynamic, growth-focused environment. If you are passionate about making a difference, driving success, and being part of a positive team culture, we want you on our team.

What We're Looking For:

• Organization & Follow-Through: Maintain awareness of the status of the team's work, track commitments and deadlines, and ensure tasks are carried through to completion.
• Professional Judgment & Attention to Detail: Apply analytical thinking and sound judgment to operational decisions while ensuring accuracy, consistency, and compliance.
• Problem-Solving: Identify issues, assess risk, and put practical solutions in place, helping staff through challenges as they arise.
• Adaptability: Lead the team through evolving policies, procedures, and technologies, including process improvement and modernization initiatives.
• Customer Service: Provide courteous, accurate, and efficient service to internal and external stakeholders.

Key Competencies We Value:

• People Leadership & Development: Lead employees across varying levels of experience. Guiding onboarding, training, and ongoing development.
• Communication: Communicate rules, policies, and changes clearly. Hold direct conversations with professionalism and empathy.
• Operational Leadership: Maintain a consistent, stable level of processing in line with Department, OSC, and legislative deadlines.
• Team Building: Foster collaboration, accountability, and a respectful, productive workplace culture.
• Emotional Intelligence: Demonstrate self-awareness, empathy, discretion, and sound judgment.

In this role, you will:

• Lead the General Processing team in maintaining a consistent, stable level of processing and preventing backlogs.
• Supervise and develop direct reports by setting expectations, monitoring performance, and developing staff.
• Keep track of the work of the team and balance the work to ensure that priorities and deadlines are met.
• Maintain regular communication with the Managing Staff Accountant and Accounting Unit leadership through check-ins, team huddles, and ongoing collaboration.
• Serve as a subject matter expert for General Processing functions, including accounts payable, billing, deposits, scanning, BIE entry, and other operational processes.
• Serve as a point of contact for General Processing inquiries from internal and external stakeholders and help stakeholders troubleshoot and resolve challenges independently where possible.
• Evaluate workflows, identify risks and opportunities for improvement, and lead the team in putting process enhancements in place.

Preference will be given to candidates who bring digital fluency and a process-improvement mindset: Comfort learning and adopting new technologies, experience streamlining or digitizing paper-based work, clear written communication, curiosity about emerging workplace tools, and the judgment to evaluate and verify their o