Accounting Operations Analyst, Card & Digital Payments

Barnes & Noble Education, Inc.; Florham Park (NJ); Hybrid; USD 32,000 - 34,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

BARNES & NOBLE EDUCATION, INC. seeks an Accounting Operations Analyst to support daily and month-end reconciliations across credit card, PayPal, gift card, web and digital sales streams at our Florham Park, NJ headquarters.

This hybrid role requires three days in the office each week and collaboration across finance teams to ensure accurate financial recording and timely reporting. The ideal candidate has a Bachelor's degree in Accounting or Finance and 2–3 years’ experience, advanced Excel, and

Qualifications

• Bachelor's degree in Accounting/Finance preferred.
• 2–3 years of experience in accounting operations or related field preferred.
• Advanced Microsoft Excel skills with strong attention to detail.
• Strong written and verbal communication skills with a customer-service mindset.
• Experience with financial/operational systems (e.g., PeopleSoft, Sales Audit, Helix OMS) preferred.

Responsibilities

• Reconcile daily payment activity and settlements.
• Perform bank-to-book reconciliations and investigate variances.
• Prepare month-end journal entries and supporting schedules.
• Support merchant onboarding and verify setup across systems.
• Reconcile daily gift card activity and prepare related entries.
• Verify daily web sales accuracy and reconcile between systems.
• Prepare and distribute recurring reports and respond to inquiries.
• Participate in testing and documentation for process improvements.

Skills

Advanced Excel

Communication skills

Payment processing

Attention to detail

Education

Bachelor's degree in Accounting/Finance

Tools

PeopleSoft

Sales Audit

Helix OMS

Job description

Education - It's in Our DNA

At Barnes & Noble Education (“BNED”) we are dedicated to making tomorrow a better, more inclusive, and smarter world by servicing all who work in education. As a leading solutions provider for the education industry, we are committed to driving affordability, accessibility, and achievement at hundreds of academic institutions nationwide by ensuring millions of students are equipped for success in the classroom and beyond. Together, our teams work to elevate lives through education.

To support this mission, we are seeking an Accounting Operations Analyst to support accurate and timely accounting operations across a range of tender and payment streams, including credit card and PayPal settlements, gift card programs, web sales, and digital sales and fee activity. This role is responsible for daily and month-end reconciliations, variance research and resolution, journal entry preparation, account analysis, and routine reporting to ensure accurate financial recording and operational visibility. The analyst will work within a shared-coverage model, cross‑training across key responsibilities to strengthen team flexibility, maintain continuity of operations, and reduce key‑person dependency.

How You'll Make an Impact

• Reconcile daily payment activity to ensure credit card and PayPal settlements are complete, timely, and accurately reflected in internal systems; research and resolve differences between recorded activity and bank or third‑party settlement records.
• Perform bank‑to‑book and related reconciliations; investigate variances, correct errors, and document resolution in accordance with established controls.
• Prepare month‑end journal entries for payment activity not automatically interfaced and prepare supporting schedules, account reconciliations, and analyses; escape unresolved variances and unusual items to the Supervisor.
• Support merchant and store onboarding activities as assigned, including merchant ID (MID) setup requests for new locations and accounts, and verify required setup across downstream systems to enable acceptance of credit card and PayPal payments.
• Reconcile daily gift card activity between sales audit systems and gift card processors; complete weekly and monthly reconciliations and prepare related journal entries and billing support as required.
• Verify daily web sales completeness and accuracy within the Sales Audit application and reconcile daily and monthly web sales activity between Sales Audit and order management systems; correct errors and document adjustments.
• Create and validate weekly payment files and approvals as required; reconcile sales activity to VST invoices and general ledger postings, investigate and resolve variances, and prepare accruals and processing fee accruals as needed.
• Prepare and distribute recurring reports and reconciliations for internal stakeholders and support ad hoc reporting requests as assigned.
• Respond to store, field, and stakeholder questions related to payment processing, settlement discrepancies, gift cards, web sales, and digital billing; coordinate with internal partners to drive timely resolution.
• Identify and escape suspicious or exception‑based activity (e.g., unusual gift card patterns) to Loss Prevention and Risk partners; support documentation and evidence requirements for audit and control testing.
• Participate in testing and implementation support for process and system enhancements; contribute to procedure updates and process documentation to improve accuracy, efficiency, and standardization.
• Additional responsibilities as required.

What You'll Need to Succeed

• Bachelor's degree preferred; Accounting, Finance, or related field preferred.
• 2‑3 years of experience in accounting operations, reconciliations, payment processing, or a related field preferred.
• Advanced Microsoft Excel skills with strong attention to detail and the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills with a customer‑service mindset when supporting stores, field teams, and internal business partners.
• Experience with financial and operational systems preferred (e.g., PeopleSoft, Sales Audit applications, Helix OMS, and gift card or digital partner platforms).

Please Note: This is a hybrid role requiring in‑office attendance three (3) days per week at our Florham Park, NJ headquarters. Applicants must be within a commutable distance, as relocation assistance will not be provided.

How We Elevate Our Employees

We believe your success is our success, so our benefits package is designed specifically to support you in every aspect of your life. At BNED, we offer a variety of programs and resources to support the physical, mental, and financial well‑being of our employees by offering a competitive total rewards package for full‑time employees, which includes medical, dental, and vision plans, 401k with an annual discretionary match, life insurance, commuter benefits, paid time off with paid holidays, and a broad range of other benefits.

The hiring range for this position is $23-25 per hour.This range represents the base salary only, in good faith at the time of posting. Actual compensation will be determined based on factors such as relevant experience, skills, and qualifications.

Our Commitment to Diversity, Equity, & Inclusion

At Barnes & Noble Education, we empower everyone. Our mission is to support students, faculty, and schools, serving as a catalyst to meet the evolving needs of the education system and a new generation of students. That starts with fostering an environment for our employees where diversity and individuality is celebrated.

Barnes & Noble Education is an Equal Employment Opportunity and Affinity Action Employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Barnes & Noble Education provides reasonable accommodation to qualified individuals with disabilities throughout the application and employment process. If you need a reasonable accommodation to complete an application or participate in the interview process, please [e-mail].