Accounting Clerk

Hyatt Corporation; New Orleans (LA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Tuition assistance

Discounted hotel room rates

Training and career development

Job summary

Concord Hospitality in New Orleans, LA seeks an Accounting Clerk to support guest billing, inquiries, receivables, and month-end reporting. The role emphasizes accuracy and guest service in daily hotel operations.

The position requires a high school diploma, basic accounting knowledge, and strong communication skills. We offer competitive wages and a full benefits package for full-time associates.

Qualifications

• High school diploma or equivalent; knowledge of basic accounting principles.
• Computer literate and proficient in current software programs.
• Strong communication and interpersonal skills.
• Excellent command of written and verbal English.
• Solid mathematical and analytical abilities.
• Prior experience in Accounts Receivable and Collections is a plus.

Responsibilities

• Maintain knowledge of departmental policies, procedures and standards.
• Respond to guest inquiries, charge inquiries, and requests promptly and courteously.
• Research and resolve guest billing disputes while maintaining guest service.
• Prepare month-end responsibilities, including reporting and handling late bills.
• Post daily receivables from event contracts and reconcile to General Ledger.
• Coordinate and verify receiving tickets, purchase orders, and invoices for proper coding and approval.
• Review final statements for accuracy; correct and mail contracts to clients.
• Prepare journal entries and maintain documentation.
• Answer guest service calls and send folios via email, fax, or mail.

Skills

Communication skills

Interpersonal skills

English proficiency

Mathematical abilities

Education

High school diploma or equivalent

Tools

Computer literacy

Job description

Close Inclusive Collection Job Postings Notification

US - LA - New Orleans

Compensation: $18.00 to $20.00 per hour

Summary

Description

As an Accounting Clerk at Concord Hospitality, you will play an essential role in supporting our hotel’s financial operations by managing guest billing, resolving inquiries, preparing receivables, and assisting with month-end reporting. This position is key to ensuring both outstanding guest service and financial accuracy in our day-to-day operations.

Responsibilities

• Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
• Respond to guest inquiries, charge inquiries, and requests in a timely, friendly, and efficient manner.
• Research and resolve guest billing disputes while ensuring excellent guest service.
• Prepare and complete all month-end responsibilities, including reporting and handling late bills.
• Post daily receivables from event contracts and reconcile totals to the General Ledger.
• Coordinate and verify receiving tickets, purchase orders, and invoices for proper coding and approval.
• Review final statements for accuracy; make corrections and mail contracts to clients promptly.
• Prepare journal entries and maintain proper documentation.
• Answer guest service calls, complete telephone request forms, and send folios via email, fax, or mail.

Qualifications

• High school diploma or equivalent with knowledge of basic accounting principles.
• Computer literate and proficient in current software programs.
• Strong communication and interpersonal skills.
• Excellent command of written and verbal English.
• Solid mathematical and analytical abilities.
• Prior experience in Accounts Receivable and Collections is a plus.

Benefits

We offer competitive wages and a comprehensive benefits package for full-time associates, including:

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) with company match
• Tuition assistance
• Discounted hotel room rates
• Training, development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest deeply in our associates through training and development at all levels, from interns to executives. Our “Associate First” culture nurtures personal and professional growth within the workplace and beyond. We value work-life balance, diversity, and our commitment to delivering outstanding customer service and quality accommodations in every market we serve.

Concord Hospitality is built on five Cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates embody these values and proudly cheer our company motto heard across North America:

“We Are Concord!”

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location.

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