Accounting Associate

HUB International; Frederick (MD); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

HUB International in Frederick, MD is seeking an entry-level associate for our accounting team supporting renewal operations. This detail-oriented, high-volume processing role suits someone with a customer service or administrative background eager to grow in accounting.

You will work with the renewal processing team to ensure renewal policies are processed accurately and on time, with annual renewals and 30-day lead payment outreach.

Qualifications

• 3-5 years of experience in accounting, bookkeeping, or customer service, or a degree in accounting or business.
• Strong proficiency in Microsoft Office, especially Excel (basic formulas SUM and IF).
• Exceptional attention to detail and accuracy in high-volume processing environments.
• Strong multitasking and organizational skills with the ability to prioritize effectively.
• Professional written communication skills—most customer interactions are via email.

Responsibilities

• Process renewal payments via ACH, credit card, and mortgage escrow on policy effective dates.
• Process and deposit approximately 500–600 checks per week received by mail; record deposits.
• Enter and record transactions in our proprietary insurance software and QuickBooks Online.
• Verify that all customers have required documentation and have agreed to their premium before renewal processing.
• Track and follow up on outstanding or missing payments and documents.
• Communicate with customers primarily via email regarding accounts and renewal documentation.
• Reconcile daily transactions and maintain accurate financial records.
• Support the broader accounting team as the role grows.

Skills

Excel

MS Office

Attention to detail

Multitasking

Written communication

Education

Degree in accounting or business

Tools

QuickBooks Online

Proprietary insurance software

Job description

At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.

HUB is one of the largest global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

COMPANY OVERVIEW

At Proper Insurance Services (an entity of HUB International), we provide property managers and vacation rental owners with insurance policies that cover both commercial and personal use in one policy. Backed by Lloyd’s of London and endorsed by VRBO as its premier vendor for comprehensive short-stay rental property and liability insurance. When you join us, you will become an important member of our team of 20, helping vacation rental owners and property managers acquire a superior solution to their insurance needs. Join us today and be a part of a growing company dedicated to excellence.

POSITION SUMMARY

We are seeking an entry-level associate to join our accounting team supporting renewal business operations. This is a detail-oriented, high-volume processing role ideal for someone coming from a customer service or administrative background who is eager to grow within the accounting field.

In this role, you will work closely with our renewal business processing team to ensure that renewal policies are processed accurately and on time. Every policy renews annually, with payment outreach beginning 30 days prior to the effective date.

RESPONSIBILITIES

• Process renewal payments received via ACH, credit card, and mortgage escrow accounts on the effective date of each policy
• Process and deposit approximately 500–600 checks per week received by mail; record deposits into the banking system
• Enter and record transactions into our proprietary insurance software and QuickBooks Online
• Verify that all customers have the required documentation on file and have agreed to their premium prior to renewal processing
• Track and follow up on outstanding or missing payments and documents
• Communicate with customers primarily via email regarding their accounts, payment status, and renewal documentation
• Reconcile daily transactions and maintain accurate financial records
• Support the broader accounting team with additional tasks as the role grows

QUALIFICATIONS

Required:

• 3-5 years of prior experience in accounting, bookkeeping, or customer service, or a degree in accounting or business.
• Strong proficiency in Microsoft Office, particularly Excel (basic formulas including SUM and IF functions required)
• Exceptional attention to detail and accuracy in high-volume processing environments
• Strong multitasking and organizational skills with the ability to prioritize effectively
• Professional written communication skills — the majority of customer interactions occur via email
• Ability to pass a background check

Preferred (Not Required):

• Familiarity with insurance processes or terminology
• An accounting or business degree is not required for this role

WORK SCHEDULE & ENVIRONMENT

• In-office Monday through Friday; hybrid eligibility available after 6 months of employment
• Flexible start time: employees may begin as early as 7:00 AM ET or as late as 10:00 AM ET (8:00 AM MT), working 8 consecutive hours from their chosen start time
• Quiet, professional office environment
• Paid time off, including PTO, sick days, and vacation days
• Health, dental, and vision insurance
• Healthcare spending accounts

JOIN OUR TEAM

Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service.

The expected pay range for this position is $21- $28/hr. and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.