Accounting Assistant

Honolulu Freight Service Inc.; Seattle (WA); On-site; USD 42,000 - 64,000; Full time

Job summary

Honolulu Freight Service Inc. is seeking an Accounting Assistant to support Accounts Receivable and collections in Seattle. This full-time, onsite role collaborates with Operations, Sales, Billing, and Finance to keep customer accounts accurate, follow up on balances, and resolve inquiries with professional service.

A growth-minded candidate with strong communication and attention to detail will excel. Whether you bring AR experience or transferable customer service and administrative skills,

Qualifications

• High school diploma or equivalent; accounting coursework or related degree is a plus.
• Accounts Receivable or customer service experience is helpful, but transferable skills are welcome.
• Basic understanding of accounting principles.
• Strong customer service and communication skills.
• Comfortable communicating with customers by phone and email.
• Great attention to detail and accuracy.
• Well organized with good time-management and prioritization.
• Proficient with Microsoft Excel.
• Interest in learning new accounting systems and processes.
• Experience in transportation, logistics, or freight is welcome but not required.

Responsibilities

• Support daily Accounts Receivable activities by monitoring customer accounts and balances.
• Contact customers by phone and email about past-due invoices and payment status.
• Research billing and account discrepancies with Billing and Operations.
• Maintain notes and documentation of customer communications and collection activity.
• Review balances and assist with account reconciliations.
• Prepare and distribute customer statements and related correspondence.
• Identify overdue accounts and involve team members as needed.
• Maintain accurate customer account information and documentation.
• Assist with month-end AR activities and reporting.
• Provide responsive customer service while following collection procedures.

Skills

Accounts Receivable

Phone & Email communication

Customer service

Attention to detail

Time management

Organizational skills

Excel

Education

High school diploma

Accounting coursework or associate degree

Tools

Microsoft Excel

Job description

We’re looking for a thoughtful, detail-oriented Accounting Assistant to join our Finance team and support our Accounts Receivable and collections work. In this full-time role, you’ll help keep customer accounts accurate and up to date, follow up on outstanding balances, research billing and payment questions, and provide clear, respectful service to our customers.

You’ll work closely with Operations, Sales, Billing, and other Finance team members to resolve account issues, support timely collections, and create a positive customer experience. This opportunity is a great fit for someone who is organized, dependable, comfortable communicating by phone and email, and eager to grow their accounting knowledge. Whether you bring direct Accounts Receivable experience or transferable customer service and administrative skills, we welcome your interest and will support your continued learning and development.

This full-time, onsite position is based in Seattle, Washington.

Learn more about our company and what we do here: Honolulu Freight Service

Requirements

• Support daily Accounts Receivable activities by monitoring customer accounts and outstanding balances.
• Connect with customers by phone and email regarding past-due invoices, outstanding balances, and payment status, always communicating with professionalism, clarity, and respect.
• Research billing, invoice, payment, and account discrepancies, partnering with Billing and Operations to find practical, customer-friendly solutions.
• Maintain accurate notes and documentation regarding customer communications and collection activity.
• Review customer account balances and assist with account reconciliations.
• Prepare and distribute customer statements and other account-related correspondence as needed.
• Help identify overdue accounts, document collection concerns, and involve the appropriate team members when additional support is needed.
• Maintain accurate customer account information and supporting documentation.
• Assist with month-end Accounts Receivable activities and reporting.
• Provide responsive, thoughtful customer service while following company collection procedures and helping customers understand next steps.
• Perform other accounting and administrative duties as assigned.

Qualifications and Skills

• High school diploma or equivalent; accounting coursework or an associate degree in Accounting, Finance, or a related field is a plus.
• Accounts Receivable or customer service experience is helpful, but we also welcome candidates with transferable skills and a strong interest in learning.
• Basic understanding of accounting principles.
• Strong customer service and communication skills.
• Comfortable communicating with customers by phone and email.
• Strong attention to detail and accuracy.
• Good organizational and time-management skills.
• Ability to follow up consistently and manage multiple priorities.
• Basic proficiency with Microsoft Office, particularly Excel.
• A positive attitude and enthusiasm for learning new accounting systems and company processes.
• Experience in transportation, logistics, freight forwarding, or a related industry is welcome, but it is not required.

Physical Requirements

This role involves extended periods of working at a computer and using a keyboard, mouse, monitor, and printer. The employee may regularly sit, stand, walk, communicate by speaking and listening, use hands to handle objects, and reach with hands and arms, with or without reasonable accommodation.