Account Technician

City of Fort Worth; Fort Worth (TX); On-site; USD 41,000 - 47,000; Full time

Job summary

The City of Fort Worth is seeking an Account Technician to support the Environmental Services / Business Services Division. This role involves providing exceptional customer service, handling fiscal tasks, and managing special projects. Ideal candidates will have an associate's degree, relevant experience, and strong skills in customer service and administration.

Benefits

11 Paid Holidays

Medical

Dental

Vision

Paid Time Off

Pension Plan

Professional Development Opportunities

Qualifications

• 1 year of directly related technical accounting experience.
• Familiarity with City of Fort Worth financial systems preferred.
• Strong background in customer service and administrative support.

Responsibilities

• Deliver exceptional customer service to internal and external stakeholders.
• Manage special projects related to customer accounts and sanitation service data.
• Execute Accounts Payable functions and ensure contract compliance.

Skills

Customer service

Attention to detail

Organizational skills

Communication

Education

Associates degree in accounting, finance or related field

Tools

Microsoft Office Suite

Job description

1 week ago Be among the first 25 applicants

Pay Range: $19.47/hr. - $22.20/hr. 41,050 - 46,181 Annually

Job Posting Closing on: Friday, June 6, 2025

Workdays & Hours: Monday – Friday 8:00am – 5:00pm; Some evening/weekend work required.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

An Account Technician job is available with the City of Fort Worth Environmental Services / Business Services Division). This position is responsible for supporting a wide variety of complex administrative and fiscal tasks that support office and customer service operations, including special project activities for the division. The ability to provide exceptional customer service and being outcome oriented is necessary. This position will work in a customer-focused, diverse, and team-oriented work environment. The ideal candidate should be detail-oriented, proficient in computer skills and data entry, and possess strong interpersonal abilities to effectively engage with customers, contractors, and community members.

Minimum Qualifications

• Associates degree from an accredited college or university, with major course work in accounting, finance or related field
• One (1) year of directly related technical accounting experience.
  
  

Preferred Qualifications

• Two (2) years of municipal or local government experience
• Strong organizational skills, attention to detail and follow-through.
• Familiarity with City of Fort Worth financial systems and processes.
• Advanced knowledge in Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
• Strong background in customer service and administrative support.
• Complex clerical and routine administrative experience.
  
  

The Account Technician Job Responsibilities Include

• Deliver exceptional customer service to internal and external stakeholders.
• Audit sanitation services in the billing system to ensure accuracy.
• Issue work orders for prompt verification of residential and commercial sanitation carts by the investigation team.
• Manage special projects related to customer accounts, sanitation service data, and custom reporting.
• Oversee fiscal activities, including monitoring purchase orders and invoices for supplies and materials.
• Execute Accounts Payable functions, leveraging expertise in city procurement processes and administrative regulations.
• Advise and support management on contract compliance.
• Provide accurate information and guidance to supervisory staff, employees, and the public regarding departmental activities, programs, policies, and procedures, conducting thorough follow-up research as needed.
• Provide critical financial support to daily Solid Waste operations, processing transactions and maintaining City databases.
• Reconciliation of contracted vendors to verify accuracy and completeness of financial billing related to the contract and ensure that payments are made correctly.
• Perform other duties as required.
  
  

Working Conditions

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions.

Apply Now! Come be part of something special in Fort Worth.

Physical Demands

Sedentary Work – Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Government Administration

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