Account Support Representative

billiontoone; Washington; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Open, transparent culture

Town Hall meetings

Medical benefit options

Family bonding leave

Fertility benefits

Company retirement match

Job summary

BillionToOne is seeking an Account Support Representative in the DMV region to drive adoption of UNITY Fetal Risk Screen with OBGYNs, MFMs, and GC clinics. You will communicate clinical information to external clients and internal teams, shaping how the test is presented and evolved to meet market needs.

This field sales role reports to a Regional Manager - Prenatal and requires 3+ years of healthcare sales, strong relationship-building, and HIPAA compliance, with a startup mindset and a passion

Qualifications

• Minimum three years of outside field sales experience within the healthcare sector, calling on providers in the specified geographic territory.
• Proven track record in sales, ability to communicate with physicians, and strong presentation skills.
• Excellent organizational and communication skills with ability to present to internal and external customers.
• Strong drive to close business with a sense of urgency.

Responsibilities

• Increase utilization of UNITY Fetal Risk Screen and drive market development with OBGYNs, MFMs, and Genetic Counselors.
• Develop relationships with key opinion leaders in medicine and other healthcare professionals.
• Prospect and cultivate new business while maintaining key relationships.
• Identify growth opportunities within the territory and create a strategic plan to expand utilization quickly.
• Manage full lifecycle of the sales process, including lead generation and deal closure.
• Attend local tradeshows, industry conferences, and networking events.

Skills

Healthcare sales

Field sales

Relationship building

Prospecting

HIPAA knowledge

Tools

CRM software

Job description

A Rare Opportunity to Shape the Future of Genomics

Join a team of brilliant, passionate innovators determined to transform healthcare. At BillionToOne, we've built a category-defining, publicly traded company on Nasdaq where transparency fuels trust, collaboration drives breakthroughs, and every contribution moves the needle on our mission to make life-changing diagnostics accessible to all. We don't just aim for incremental improvements; we build products that are 10x better than anything that exists today.

Our scientists, engineers, sales executives, and visionaries are united by an unwavering commitment to changing the standard of care in prenatal and cancer diagnostics. This is where cutting-edge science meets human compassion, and every innovation you contribute helps remove the fear of the unknown from some of life's most critical medical moments.

If you're driven by purpose, energized by innovation, and ready to help shape the future of precision medicine at scale, this is where you belong.

The Account Support Representative, DMV (Maryland, Washington, D.C., Eastern Virginia) is an outstanding prenatal sales executive with experience in diagnostic/genetic testing product sales, who will bring the first and only single-gene NIPT supported carrier and aneuploidy screen to OBGYN clinics & MFMs practices. You will deliver clinical information to both external clients throughout your territory and internal teams. You will have significant influence over how the test is communicated to physicians and patients, and how it should evolve to better serve market needs. This is a field sales position and reports to a Regional Manager - Prenatal.

Responsibilities:

• Increasing utilization of UNITY Fetal Risk Screen and driving market development through direct sales to individual OBGYNs, MFMs, and Genetic Counselors


• Identifying, developing, and managing commercial relationships with key opinion leaders in medicine and other key healthcare professionals


• Effectively prospecting and cultivating new business and maintaining key relationships


• Identifying and capitalizing on commercial opportunities for growth within a specific region or geography - predominately in OBGYN, MFM, and GC clinics, as well as hospital systems and Federally Qualified Health Centers


• Creating and implementing a strategic business plan to grow utilization quickly in your geography


• Managing the full lifecycle of the product sales process, including new business development and lead generation


• Attending local tradeshows, industry conferences and networking events

Qualifications :

• Minimum three (3) years of outside field sales experience within the healthcare sector, directly calling upon providers in specified geographic territory


• Demonstrated successful sales track record, understanding of buyer/decision maker types, exhibit effective selling, listening, presentation skills, and ability to assess and respond to customer needs (National awards a plus)


• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers


• Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required


• Exceptionally bright, flexible, self-motivated and results oriented with strong interpersonal and analytical skills and the ability to think strategically as well as execute tactically


• Must act with a sense of urgency, with a focus on closing business


• Ability to assess the needs of medical professionals and staff members with a focus on consultative sales, coordination of logistics, and problem solving


• Strong desire to work in a startup environment and must work independently with an internal drive to be successful


• Working knowledge and application of HIPAA laws, privacy, and ethics surrounding patient privacy and information


• Demonstrated values and ethics that support BillionToOne's mission, goals, and professional code of conduct


• Ability to use discretion and professionalism as it relates to handling patient and physician information and documentation

Nice-to-Haves:

• Experience in a start-up environment


• Women's Health Background


• Clinical laboratory experience


• Convertible book of business

Benefits And Perks:

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients


• Open, transparent culture that includes weekly Town Hall meetings


• The ability to indirectly or directly change the lives of hundreds of thousands patients


• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%


• Extremely generous Family Bonding Leave for eligible employees (16 weeks, paid at 100%)


• Supplemental fertility benefits coverage


• Retirement savings program including a 4% Company match


• Increase paid time off wit