Account Supervisor — Regulated Category

Publicis Groupe ANZ; Chicago (IL); On-site; USD 75,050 - 107,835; Full time

Benefits offered by this job

Medical coverage

Dental and vision insurance

401(k)

Tuition reimbursement

Flexible time off

Job summary

Publicis Groupe ANZ in Chicago is seeking an Account Supervisor to co-lead day-to-day operations on a major regulated brand. This role requires a strategic leader with over 6 years of agency experience, fostering collaboration across teams, and developing top-tier talent.

You will thrive in a dynamic environment and possess strong client management skills. Benefits include medical coverage, 401(k), and flexible time off, ensuring a robust support system for employees.

Qualifications

• Experience managing integrated campaigns across various channels.
• Proven ability to assess business health and mitigate risks.
• Strong sense of accountability and follow-through on tasks.

Responsibilities

• Lead day-to-day stewardship of a major regulated brand.
• Shape traditional campaign and promotion strategies.
• Work on a historic agency-client relationship.

Skills

Integrated campaign management

Creative and content production

Client communication

Collaboration across departments

Production processes understanding

Risk assessment

Agency workflow proficiency

Problem-solving

Communication skills

Organizational skills

Education

6+ years agency experience

Tools

Workfront

Job description

Overview

Account Supervisor – Regulated Category

We’re looking for an Account Supervisor to co‑lead the day‑to‑day stewardship of a major regulated brand within a dynamic, ever‑evolving category and integrated agency environment. This role is for a strategic, creatively ambitious leader who thrives at the intersection of client partnership, cross‑functional collaboration, and best‑in‑class execution.

Responsibilities

• Take on a multifaceted role within the business leadership team
• Help shape traditional campaign and promotion‑centric big brand advertising
• Thrive in a fast‑paced, high‑energy agency environment, mastering day‑to‑day operations and business leadership duties
• Work on one of the most historic agency‑client relationships – 70+ years of partnership and a core account from Leo Burnett’s early history
• Contribute to the team’s reputation for developing top‑tier talent; grow through foundational skills that set our people apart
• Engage in team culture and events throughout the year, balancing hard work and play

Qualifications

Hard Skills

• Experience managing integrated campaigns, including brand, promotional, and omni‑channel initiatives
• Proven ability to manage creative and content production across channels (owned, paid, in‑store, POS, etc.)
• Experience writing or contributing to creative briefs, guiding creative development and evaluating work
• Ability to communicate confidently with mid‑to senior‑level clients and lead day‑to‑day interactions independently
• Comfort collaborating across departments and partner agencies
• Understanding of production processes (digital, motion, print) and ability to shepherd work from briefing to delivery
• Ability to assess business health and call out risks related to timelines, scope, budget, or resources
• Proficiency with agency workflow, asset management, project tracking, and reporting tools (e.g., Workfront, SharePoint)
• Strong sense of accountability, ownership, and follow‑through – essential for managing a complex, high‑volume account

Soft Skills

• Proactive, solutions‑oriented approach with the ability to anticipate client needs and address issues before escalation
• Critical thinker who brings value‑added ideas to help build the client’s business
• Strong, clear communicator – able to translate complex information for clients and internal teams with confidence and clarity
• Comfortable leading meetings, presenting work, and managing client relationships with polish and diplomacy
• Collaboration skills that foster trust across creative, strategy, production, project management, and media partners
• Adaptable and steady under pressure – able to pivot quickly in a fast‑paced environment with frequent changes
• Positive culture‑builder who motivates junior talent, supports a supportive environment, and leads by example
• Detail‑oriented with strong organizational skills and ability to manage multiple workstreams simultaneously

Must Haves

• Agency experience (6+ years) with self‑starter mindset, critical thinking, and scope/budget management expertise
• Adaptability, growth mindset, “whatever it takes” mentality, and strong attention to detail
• Knowledge/Category experience in CPG and/or regulated categories is a plus; experience with Workfront or other PM software (Jira, etc.) is preferred

Additional Skills Preferred

• AI proficiency, integrated agency experience, management experience developing junior talent (Intern > AE), paid media experience, and budget management

Benefits

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent. Benefits include medical coverage, dental, vision, disability, 401(k), parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

All your information will be kept confidential according to EEO guidelines.

Compensation

USD $75,050.00 – $107,835.00 per annum.

Contact

If you require accommodation or assistance with the application or onboarding process, please contact [e-mail].