Account Supervisor

Publicis Groupe Holdings B.V; New York, Irvine, Los Angeles (NY, CA, CA); On-site; USD 75,050 - 120,159; Full time

Benefits offered by this job

Medical coverage

Dental

Vision

Disability

401K

Paid time off

Job summary

Publicis Groupe in Irvine, CA is seeking an Account Supervisor to champion brands, provide strategic input, and guide tactical planning to achieve the client’s marketing objectives.

You will maintain constant client contact, ensure timely client reporting, manage budgets, oversee production of marketing tools, and mentor junior staff.

The ideal candidate has four years of outstanding client service, is a relationship builder, has strong strategic thinking and DTC experience.

Qualifications

• 4 years of outstanding client service experience.
• Experience with DTC brands or willingness to learn DTC.
• Strong relationship-building abilities.
• Strong strategic thinking abilities.
• Leadership mindset to mentor junior team members.

Responsibilities

• Maintain constant, positive client contact with key clients.
• Ensure client is kept apprised of all account activity and timely reports.
• Communicate and advocate the agency POV.
• Oversee production of client-approved marketing tools and balance budgets.
• Provide clear strategic direction to creative team and evaluate output.
• Manage budgets and balance client demands with project scope.
• Navigate contracts, hours, and prioritization to protect margins.

Skills

Client service

Relationship building

Strategic thinking

Leadership

Leadership & mentorship

Job description

Overview

The Account Supervisor is a brand champion. They provide strategic input, tactical planning and direction on their account. The Account Supervisor builds and maintains positive, lasting client relationships based on effectively achieving the client’s marketing objectives.

Responsibilities

• Constant, positive client contact with key clients
• Ensures client is kept apprised of all account activity: this includes ultimate responsibility for ensuring that appropriate written reports are delivered accurately and quickly
• Thoroughly understands, communicates and advocates the agency POV
• Ensures everyone focused on brand strategy and positioning: client, account team, and other internal departments
• Supervises and effectively manages the production of client-approved marketing tools
• Creative: Provides clear strategic direction to creative team; evaluates creative product against strategic direction and provides constructive feedback. Aims for breakthrough creative. Collaborates on creative brief development
• Management: team leader, resolves conflict, provides clear and fair direction and feedback to junior account staff
• Manage client demands vs. budgets
• Raises client awareness as to when changes in client direction affect estimates
• Financial knowledge and control over budget.
• Thorough knowledge of contract and its implications. Sound decision making regarding hours dedicated to jobs, what to prioritize.

Qualifications

• You have 4 years' experience providing outstanding client service
• You have experience with DTC brands or are open to learning DTC
• You are a relationship builder
• You have strong strategic thinking abilities
• You’re a leader who wants to mentor a junior member of your team

Benefits

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

Accommodation

If you require accommodation or assistance with the application or onboarding process specifically, please contact [e-mail].

EEO Statement

All your information will be kept confidential according to EEO guidelines.

Compensation

Compensation Range: USD $75,050.00 - USD $120,159.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 8/3/2026.